Back to listing

Assistant Manager - Training

Talentmate

India

20th June 2026

2606-6121-1138

Job Description

Responsibilities:- Develop training materials (manuals, guides, videos, and online courses) for new hires and existing employees. All training material to be signed off by the UK stakeholders.
Conduct onboarding sessions for new team members, covering company policies, eCommerce systems, and tools.
Design role-specific training.
Evaluate training effectiveness through assessments, feedback, and performance metrics.
Identify skills gaps and recommend relevant training programs to close those gaps.
Collaborate with department heads to ensure training aligns with organizational goals.
Product Knowledge
Role: Ensure that all employees have deep knowledge of products sold through the eCommerce platform.
Responsibilities:- Train and support teams on the features, specifications, and benefits of each product.
Stay up to date with product updates, changes, and incorporate them into training materials.
Monitor employees' understanding of product information through quizzes and practical demonstrations.
eCommerce Platform Training Specialist
Role: Train staff on how to use eCommerce platforms and technologies effectively.
Responsibilities:- Train teams on order management systems, CRM tools, product catalog management, and analytics platforms.
Offer regular training sessions on platform updates and new feature releases.
Troubleshoot technical challenges employees face on the platform and provide training or documentation on solving these issues.

Job Details

Role Level:	Not Applicable	Work Type:	Full-Time
Country:	India	City:	Pune Division ,Maharashtra
Company Website:	http://www.exlservice.com	Job Function:	Learning & Development
Company Industry/ Sector:	Banking and Financial Services

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

Report

Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.