Quality Manager

Department

Projects / Construction

Location

Site Project

Job Summary

The Quality Manager is responsible for developing, implementing, and maintaining quality assurance and quality control (QA/QC) systems across real estate development and construction projects. The role ensures compliance with project specifications, regulatory requirements, industry standards, and company quality objectives to deliver high-quality residential, commercial, or mixed-use developments.

Key Responsibilities

Quality Management System

• Develop and implement project quality plans, procedures, and inspection protocols.
• Establish quality standards for construction activities, materials, and workmanship.
• Ensure compliance with ISO standards and company quality policies.
• Monitor and continuously improve QA/QC processes.
  
  

• Conduct regular site inspections and quality audits.
• Verify construction activities comply with approved drawings, specifications, and method statements.
• Review and approve Inspection Requests (IRs) and Material Inspection Requests (MIRs).
• Monitor concrete works, masonry, finishing works, waterproofing, MEP installations, and other construction activities.
  
  

• Evaluate and approve construction materials and suppliers.
• Ensure incoming materials meet project specifications and standards.
• Coordinate testing of materials through approved laboratories.
• Maintain records of material approvals and test reports.
  
  

• Identify quality issues and raise Non-Conformance Reports (NCRs).
• Investigate root causes and implement corrective and preventive actions (CAPA).
• Track closure of quality observations and NCRs.
  
  

• Maintain quality records, inspection reports, test certificates, and audit findings.
• Prepare periodic quality performance reports for management.
• Support project handover documentation and snag-free delivery.
  
  

• Coordinate with project managers, consultants, contractors, and clients on quality matters.
• Participate in client inspections and regulatory audits.
• Conduct quality awareness and training programs for project teams.
  
  

• Bachelor's Degree in Civil Engineering or Construction Management.
• Quality certifications such as ISO 9001 Lead Auditor/Internal Auditor preferred.
• Additional certifications in Quality Management are advantageous.
  
  

• 8–15 years of experience in construction and real estate projects.
• Minimum 3–5 years in a Quality Manager or QA/QC leadership role.
• Experience in residential, commercial, township, or high-rise building projects.
  
  

• Strong knowledge of QA/QC procedures in construction.
• Understanding of IS Codes, NBC, ASTM, BS, and relevant construction standards.
• Knowledge of concrete technology, finishing quality, waterproofing, and MEP quality requirements.
• Familiarity with ISO 9001 Quality Management Systems.
• Proficiency in MS Office, AutoCAD, and quality documentation systems.
  
  

• Leadership and team management
• Problem-solving and root cause analysis
• Attention to detail
• Communication and stakeholder management
• Audit and inspection skills
• Decision-making and risk assessment
  
  

• Bachelor's Degree in Civil Engineering or Construction Management.
• Quality certifications such as ISO 9001 Lead Auditor/Internal Auditor preferred.
• Additional certifications in Quality Management are advantageous.