Custom Software Engineering Lead

Project Role : Custom Software Engineering Lead

Project Role Description : Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives.

Must have skills : SAP Sales and Distribution (SD)

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

In the role of Custom Software Engineering Lead, a typical day involves overseeing the technical direction and architectural design of bespoke software solutions. This position requires guiding teams through the entire development lifecycle, from initial design concepts to final delivery. The role emphasizes establishing development standards and ensuring that the software produced meets high benchmarks for code quality, scalability, and performance. Collaboration with various stakeholders to align technical efforts with overarching business goals is a key aspect of daily activities, fostering an environment of innovation and continuous improvement.

Roles & Responsibilities:

1 This requirement is for a critical home delivery support role, focusing on essential skills like SAP SD, integration knowledge Adobe, HTML, and troubleshooting, while exploring automation possibilities

2 SAP SD, This role requires good experience in SAP SD.

3 SAP ABAP Debugging, This role also requires SAP ABAP debugging knowledge, replication of production data to QA using Gold Client, API monitoring, and job execution oversight 30 jobs per day. The role also involves collaboration with developers on enhancements, testing, and deployment. While some coding might be involved, it is not the primary function troubleshooting and understanding code are essential.

4 Integration knowledge: Need to know the troubleshooting of Integration of SAP SD with other systems like integrations to Adobe Campaign and Genesys for Calls. Knowledge of calling the Integration APIs using SOAP protocol,

5 Supply Chain & Order Management ,The role requires experience in complex order and delivery processes, external order management integrations, and workflow understanding.

6 Adobe Campaign Classic & Email Templates – The role involves managing 300 campaign templates, including 180 full HTML emails requiring fixes and enhancements

7 Genesys Application Skill: Genesys notifications/outbound campaigns management.

8 Gather and analyze business requirements and translate into functional specifications

9 Conduct gap analysis between current and desired business processes, identify improvement areas and propose solutions.

10 Document requirements and share with technical and non-technical stakeholders

11 Collaborate with IT development teams so that the technology solutions meet the documented requirements and are delivered on time and within budget.

12 Collaborate with other departments, Business Functions to confirm that the solutions are integrated with existing systems and processes from end-to-end perspective.

13 Conduct user acceptance testing to confirm the delivered solutions meet business requirements and are user-friendly.

14 Explain technical concepts to non-technical stakeholders and translate business requirements into technical specifications for IT.

15 Provide training and support to end-users for new processes and systems

16 Continuously monitor and assess the performance of solutions and make recommendations for improvements.

17 Provide ongoing support to business stakeholders and end-users to confirm the technology solutions are being used effectively and efficiently.

18 Stay current with industry trends and best practices related to business analysis and technology solutions.

19 Provide guidance on future roadmap for Customer Service, Field Service Areas

Professional & Technical Skills:

• Must To Have Skills: Proficiency in SAP Sales and Distribution (SD).
• Strong knowledge of software architecture principles and best practices in custom software development.
• Experience in setting and enforcing coding standards to maintain high-quality deliverables.
• Ability to analyze complex business requirements and translate them into scalable technical solutions.
• Familiarity with performance optimization techniques and ensuring software scalability.
• Excellent problem-solving skills with a focus on delivering effective and efficient solutions.
  
  
  

• The candidate should have minimum 5 years of experience in SAP Sales and Distribution (SD).
• This position is based at our Pune office.
• A 15 years full time education is required.