Account Manager - PPC

Key Responsibilities

·  Own day-to-day relationship for an assigned set of 8-10 clients

·  Maintain the daily SOW delivery tracker for assigned clients — deliverable, owner, due date, status

·  Run weekly client check-ins; flag scope or delivery risk early

·  Coordinate with SEO, Paid Media, Social, Technology, and Content teams to keep delivery on schedule

·  Review and send the monthly client report under their own name

·  Act as first point of escalation on client matters before Head of Client Servicing & Delivery

Must-Have Skills / Screening Criteria

·  Proven track record owning multiple client relationships simultaneously (5+ concurrent accounts)

·  Comfortable presenting numbers and status in a client meeting independently

·  Organised, tracker-driven working style

·  Confident escalating problems early rather than late

Good to Have

·  Prior experience in an education-sector or higher-ed client portfolio

·  Exposure to digital marketing SOWs/retainer structures