Global Operations And Business Development Officer

Mô tả công việc

Operations Leadership & P&L Management

• Lead multi-market operations to achieve sustainable growth, operational excellence, and superior customer experience.
• Own business performance by driving revenue growth, profitability, productivity, and disciplined P&L management.
• Optimize operational systems, cost structure, and execution standards to maximize efficiency and scalability.
• Build high-performing teams and cultivate a culture of ownership, accountability, and execution excellence.
  
  

• Analyze market trends, consumer insights, and competitive landscapes to identify sustainable growth opportunities.
• Develop and execute market entry, expansion, and investment strategies aligned with long-term business objectives.
• Evaluate business feasibility, location potential, and commercial viability to support strategic decision-making.
  
  

• Partner with Operations, Marketing, Finance, Supply Chain, HR, IT, and Product teams to deliver integrated business strategies.
• Lead cross-functional initiatives that accelerate growth, improve operational efficiency, and enhance organizational capability.
• Align resources, priorities, and execution across departments to ensure successful delivery of strategic objectives.
  
  

• 3–4 years of experience managing restaurants or F&B chains, equivalent to an Area Restaurant Manager or Senior Restaurant Manager level.
• Strong understanding of multi-unit restaurant operations, including SOP development, P&L management, cost control (COS/COL), and service quality standards.
• Knowledge of international F&B markets or overseas working experience is a significant advantage.
• Basic understanding of market research, business development, and strategic partnership development.
• Bachelor‘s degree in Hospitality Management, Restaurant Management, Tourism, Business Administration, International Business, or a related field.
  
  

• Strong analytical skills with the ability to interpret P&L statements and make data-driven business decisions.
• Proven ability to build and develop local teams from the ground up.
• Excellent communication skills with the ability to work effectively with direct managers and cross-functional stakeholders within the organization.
• Professional proficiency in English is mandatory. Additional language skills relevant to the target market are a strong advantage.
• Willingness to relocate and commit to long-term assignments in international markets.
• Highly adaptable, self-driven, and capable of working effectively in fast-growing environments with evolving systems and processes.