Team Leader Operations - Darkstore

Job Overview

Purplle’s Quick Commerce platform delivers beauty and personal care products with speed and precision. Our dark store network is the backbone of this promise, with Store Incharges playing a critical role in ensuring smooth daily operations and operational excellence.

We are looking for a proactive and responsible Store Incharge to manage end-to-end dark store operations, maintain service levels, and lead the store team efficiently in a fast-paced quick commerce environment.

Key Responsibilities

• Ensure timely picking, packing, and dispatch of orders as per defined SLAs
• Maintain hygiene, safety, housekeeping, and 5S standards inside the dark store
• Manage manpower planning, shift allocation, and prepare duty rosters
• Conduct daily team huddles and ensure smooth coordination among staff
• Perform daily inventory audits and maintain stock accuracy
• Monitor stock movement and ensure product availability at all times
• Optimize store space utilization for better operational efficiency
• Ensure compliance with safety protocols, SOPs, and operational standards
• Share daily performance reports and operational updates with management
• Coordinate closely with logistics, HR, and operations teams for seamless execution
• Handle escalations related to manpower, dispatch delays, and store discipline
  
  

• Graduate in any discipline (Preferred: Operations, Logistics, Retail Management)
• 1–3 years of experience in dark store, warehouse, retail, or e-commerce operations
• Strong team handling and leadership skills
• Good problem-solving and process adherence capabilities
• Basic proficiency in Microsoft Excel
• Familiarity with WMS (Warehouse Management System) is preferred
  
  

• Fast-track career opportunities in a rapidly growing quick commerce environment
• Hands-on ownership and decision-making opportunities
• Performance-based recognition and career growth
• Opportunity to work with one of India’s fastest-growing beauty commerce brands