Duty Engineer

Job Role 
To support the Engineering team in maintaining the hotels building, plant, equipment and engineering systems in a safe, efficient and reliable condition, ensuring minimum disruption to guests and hotel operations.

Key Responsibilities

Engineering Operations

• Monitor the daily operation of engineering systems and equipment.
• Attend to maintenance requests from all hotel departments.
• Respond promptly to guest room and public area engineering complaints.
• Carry out preventive and corrective maintenance.
• Monitor electrical, HVAC, plumbing, water supply and other building systems.
• Support operation and maintenance of utilities and plant equipment.
• Maintain engineering logbooks and records.

Guest & Hotel Support

• Respond quickly to engineering issues affecting guest comfort.
• Coordinate with Front Office and other departments for room maintenance requirements.
• Minimise guest inconvenience during maintenance activities.
• Ensure work areas are kept safe and clean.

Preventive Maintenance

• Follow preventive maintenance schedules.
• Inspect equipment and identify potential failures.
• Record maintenance activities and escalate major issues.
• Support contractors and specialist service providers when required.

Energy & Cost Control

• Monitor energy and utility consumption.
• Support initiatives to reduce electricity and water consumption.
• Ensure equipment operates efficiently.
• Avoid unnecessary wastage of materials and resources.

Safety & Compliance

• Follow fire and life safety requirements.
• Ensure electrical and engineering work is carried out safely.
• Use appropriate PPE and safety procedures.
• Support statutory inspections and compliance requirements.
• Report unsafe conditions immediately.
• Follow IHG standards and hotel engineering SOPs.

Teamwork

• Coordinate with Housekeeping, Front Office, F&B, Security and other departments.
• Support Engineering colleagues during emergencies and major maintenance activities.
• Maintain professional communication and handovers.

What We Need From You

Education

• Diploma / ITI / vocational qualification in Electrical, Mechanical, HVAC, Civil or a related engineering trade.
• Degree/Diploma in Engineering or Hotel Engineering will be an advantage.

Experience

• 3–5 years of relevant hotel engineering or maintenance experience.
• Experience in an international hotel environment is preferred.

Technical Knowledge

• Electrical systems.
• HVAC systems.
• Plumbing and water systems.
• Pumps and basic mechanical equipment.
• Preventive and corrective maintenance.
• Fire and life safety systems.
• Energy and utility management.
• Basic knowledge of building management systems is an advantage.

Personal Competencies

• Strong technical and troubleshooting skills.
• Good problem-solving ability.
• Safety-conscious approach.
• Good communication and teamwork.
• Ability to work under pressure.
• Strong sense of responsibility and ownership.
• Flexible to work shifts and respond to emergencies.

IHG True Hospitality

True Attitude – Maintains a positive and helpful approach while supporting guests and colleagues.

Confidence – Handles engineering situations professionally and takes appropriate action.

Listening – Understands maintenance requirements and accurately identifies the issue.

Responsiveness – Responds promptly to maintenance requests and ensures timely resolution.

What You Can Expect From Us

• Competitive salary and benefits.
• IHG colleague room rates and hotel benefits.
• Learning and development opportunities.
• Career growth opportunities within IHG.
• Access to IHG training and technical development.
• Inclusive and supportive working environment.
• Focus on colleague wellbeing.

Our Commitment & myWellbeing

We are committed to creating an inclusive workplace where colleagues can belong, grow and make a difference. Through myWellbeing, IHG supports colleague health, lifestyle and workplace wellbeing.

Join Holiday Inn Express Goa Morjim and be part of our upcoming journey, ensuring a safe, comfortable and well-maintained environment for our guests and colleagues.