Job Description

About Visaya KPO

Visaya Knowledge Process Outsourcing Corporation is a proudly Filipino organization recognized globally for service excellence, innovation, and a culture of malasakit. We are committed to building long-term partnerships through quality, reliability, and a people-first approach.

Role Overview

We are looking for a dedicated

Care Coordinator

with a strong nursing background and clinical experience to join our healthcare team. The ideal candidate has hospital or clinical experience and preferably has worked in case management or transition of care. This role requires working onsite at our Bacolod office and on a night shift schedule.

Key Responsibilities

Manage and coordinate chronic care plans for patients with long-term health conditions.

Monitor and assess patient conditions to ensure proper care and smooth transitions between care settings.

Collaborate with healthcare providers and case managers to facilitate seamless care transitions.

Prepare and process clinical reports and documentation related to chronic care management.

Follow protocols and apply clinical guidelines in patient care.

Provide education and support to patients and their families regarding chronic condition management.

Qualifications

Graduate of BS Nursing with active PHRN license (preferably at least 3 months from expiration)

At least 1-3 years of hospital or clinical experience (tertiary hospital)

Previous BPO Experience Is An Advantage, Not Required

Preferably with experience in Case Management or Transition of Care.

Willingness to work onsite in Bacolod and on a night shift schedule.

Strong communication and interpersonal skills.

Perks And Benefits

15% Night Differential

HMO coverage after 30 days of employment (with option to add up to 2 dependents)

Retirement Benefits

24 Leave Credits per year (convertible to cash)

Wholistic Employee Wellness Program

Why Join Visaya KPO?

Be part of a multi-awarded, 100% Filipino-owned company recognized for its leadership and innovation in the outsourcing industry1.

Work in a culture that values professional growth, employee well-being, and long-term partnerships.

Enjoy industry-leading benefits and a supportive, inclusive environment.

Visaya KPO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: India City: Pasacao Bicol Region Philippines
Company Website: http://www.visayakpo.com Job Function: Healthcare Administration
Company Industry/
Sector:
Outsourcing and Offshoring Consulting

What We Offer

About the Company

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Job Snapshot

Work TypeFull-Time
Role LevelNot Applicable
Job FunctionHealthcare Administration
CityPasacao Bicol Region Philippines
IndustryOutsourcing and Offshoring Consulting
Posted03 Nov 2026
Job ID2611-42284-6
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