Branch Coordinator

• Coordinate daily operations and activities across multiple branches.
  
• Act as a communication link between branches and head office/management.
  
• Support and monitor counsellors, admissions, and visa teams across different locations.
  
• Monitor branch performance, targets, staff attendance, and daily activities.
  
• Ensure consistent implementation of company SOPs and operational procedures across branches.
  
• Monitor student enquiries, follow-ups, applications, and case progress.
  
• Identify operational issues at different branches and coordinate timely solutions.
  
• Maintain accurate CRM records and branch performance data.
  
• Conduct regular communication and coordination with branch teams.
  
• Prepare daily/weekly/monthly reports covering multiple branches.
  
• Support management in improving branch performance and customer service.
  
• Assist with staff meetings, training, seminars, and company events when required.
  

Requirements

• Bachelors degree preferred.
  
• 4–5 years of relevant experience in education consultancy, study visa, admissions, or multi-branch operations.
  
• Experience working with a UK-based or Australia-based education/study visa company is highly preferred.
  
• Experience coordinating or managing multiple branches/locations.
  
• Strong communication, coordination, and leadership skills.
  
• Good command of English.
  
• Strong organizational and problem-solving abilities.
  
• Proficiency in CRM and MS Office.
  
• Ability to travel between branches when required.