Catering Sales Executive

About IHCL

Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.

Careers at IHCL

At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.

Job Objective

To drive revenue growth by promoting and selling catering services to a diverse client base, ensuring high levels of client satisfaction and loyalty. The role involves identifying new business opportunities, building strong relationships with clients, and tailoring catering solutions to meet their unique requirements.

Essential Job Tasks

• Lead Generation and Sales Prospecting  
• Client Consultation and Needs Assessment  
• Proposal and Contract Development  
• Customer Relationship Management  
• Market Research and Competitive Analysis  

Areas of Responsibility

• Client Acquisition: Identify and target potential clients in both B2B and B2C markets, leveraging industry connections, networking, and market research to drive business growth.  
• Sales Prospecting and Conversion: Actively prospect and follow up on leads, converting inquiries into confirmed sales through persuasive communication, negotiation, and relationship-building.  
• Customized Catering Proposals: Develop tailored catering proposals, including menu options, service styles, and pricing, to meet clients unique needs and preferences.  
• Sales Negotiation and Closure: Negotiate pricing, terms, and conditions with clients to close sales, ensuring profitability, and maintaining a thorough understanding of market trends and competitor activity.  
• Contract Administration: Prepare, review, and finalize contracts, ensuring all details are accurately documented, and compliance with regulatory requirements.  
• Debtors Management: Extend event credit strictly in accordance with the prescribed policy, and actively reduce any outstanding amount as per hotels defined standards.  
• Sales Reporting and Record-Keeping: Maintain accurate records of sales activities, client interactions, and event details, utilizing CRM systems and sales reporting tools.  
• Performance Monitoring and Analysis: Monitor and report on key performance indicators (KPIs) such as conversion rates, sales volume, client retention, and revenue growth, providing actionable insights to inform sales strategies and tactical plans.  

Required Qualifications

 A degree in Hospitality Management

Work Experience

Minimum 2-3 years of experience in  hospitality industry.

Languages Needed in Position

English 

Key Interfaces- External

Key Interfaces- Internal

Behavioural Competencies

Equal Opportunities Employment at IHCL

At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, colour, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.