Web Operations Specialist

Join our Global Web team as a Web Operations Specialist, where youll manage web content in Adobe Experience Manager (AEM) and drive operational excellence across website-related processes. You’ll manage content in AEM, support translation workflows, and help shape the user experience for thousands of daily website visitors.

Key Responsibilities

• Manage and publish web content in AEM based on stakeholder briefs.
• Oversee the web translation process: push translations, validate quotes, agency alignment.
• Run and optimize other website-related workflows.
• Collaborate closely with HQ and global stakeholders to ensure consistency and quality.
• Create and maintain dashboards using Salesforce, Adobe Analytics, and ServiceNow to support data-driven decisions.
• Design interactive forms using Outgrow, 123forms, … to boost user engagement.
• Suggest UX improvements and layout optimizations.
• Optimize web pages in collaboration with the SEO/GEO specialist and content teams to improve discoverability and lead conversion.
• Manage extranet registration workflows in Salesforce, aligned with sales teams.
  
  
  

• Minimum 3 years of experience in Web content management, Adobe Experience Manager or similar.
• Strong drive for efficiency and consistency.
• Customer-centric mindset for internal and external customers.
• Proactive, independent, and positive attitude.
• Excellent communication skills and a strong team player.
• Eye for detail and commitment to quality.
• Affinity with websites: UX, basic HTML/CSS, responsive design, etc.
• Curiosity & eager to learn, and adapt in a dynamic digital environment.