Tax Research Administrator III

Why UKG

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

Job Title: Tax Research Administrator III (S3) – Noida

Position Summary

The Tax Research Administrator III (S3) is responsible for researching, analyzing, and resolving payroll tax notices across federal, state, and local jurisdictions. This role focuses on accurate and timely case resolution, compliance adherence, and effective communication with tax agencies and internal stakeholders.

The L3 operates with moderate independence, handling a mix of standard and moderately complex cases, while continuing to build deeper expertise in multi-state payroll tax regulations and reconciliation processes.

Payroll Tax Notice Resolution

• Research, analyze, and resolve federal, state, and local payroll tax notices within defined service level agreements.
• Perform QTD and YTD reconciliations of wages and tax amounts (withheld, reported, and deposited).
• Handle SUI, SIT, PFML, Workers’ Compensation, and Local tax notices with accuracy and compliance focus.
• Identify discrepancies related to filings, payments, rates, and employee tax setup.
• Apply corrective actions to resolve notices and minimize penalties and interest.
• Maintain accurate and timely case updates in Salesforce.
• Mentor Team and work towards Knowledge Sharing.
  
  

Agency & Stakeholder Communication

• Communicate with tax agencies to obtain information and resolve notice discrepancies.
• Collaborate with internal teams to gather required data and support case resolution.
• Provide clear and timely updates to stakeholders on case progress.
  
  

Quality & Continuous Improvement

• Ensure accuracy and completeness in case handling and documentation.
• Follow established SOPs and compliance guidelines.
• Identify recurring issues and escalate trends to supervisor.
• Participate in training sessions and knowledge-sharing initiatives.
• Support audit and compliance activities as needed.
  
  

Requirement

• Bachelor’s degree in Business, Accounting, Commerce, Finance, or related field.
• 3–5 years of experience in payroll tax research, compliance, or agency interaction.
  
  

Working Knowledge Of

• Federal Payroll Taxes
• State Unemployment Insurance (SUI)
• State Income Tax (SIT)
• Local tax regulations
  
  

Basic to intermediate experience in Payroll tax.

• Familiarity with tax agency portals and payroll systems.
• Strong attention to detail and analytical skills.
• Good verbal and written communication skills.
• Ability to manage multiple cases and meet deadlines.
  
  

Preferred Qualifications

• Exposure to multi-state payroll tax environments.
• Experience with payroll tax filing systems.
• CPP/FPC (or working towards certification).
  
  

Core Competencies

• Attention to detail
• Analytical thinking
• Time management and prioritization
• Communication skills
• Learning agility
• Team collaboration
  
  

Company Overview

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the worlds largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. Its this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

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