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Sr Insurance Associate

Talentmate

India

25th July 2026

2607-5266-286

Job Description

Ensure timely & accurate processing of claims
Researching and resolving complex issues
Analyze, validate and process transactions as per Desktop procedures
Analyze and research all discrepancies in the claims report and mailbox
Research, investigate and resolve outstanding items in claims reports & mailbox
Resolve claim concerns, complete build requests and setup structure for claims
Scripted calls to customer to gather claim feedback,
Clear and accurate written and verbal communication (Scripted and Templatized) with employee, employer & stateside resources by email
Utilize internal and external specialty resources to maximize impact on each claim file
Ensure assigned targets are met in accordance with SLA and Internal standards
Ensure quality of transaction is in compliance with predefined parameters as defined by Process Excellence
Work as a team member to meet office goals to obtain disability’s vision while demonstrating core values and meeting key measures.
Ability to communicate effective with stateside stakeholders via emails & calls to have logical discussion
Analyze, validate and process transactions as per Desktop procedures (L3 & L4) for complex & non-complex work types
Ensure adherence to established attendance schedules

Job Details

Role Level:	Not Applicable	Work Type:	Full-Time
Country:	India	City:	Noida ,Uttar Pradesh
Company Website:	http://www.metlife.com	Job Function:	Others
Company Industry/ Sector:	Insurance

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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