Specialist NPO

Job Description

As a Network Performance Optimization (NPO) Specialist, you will monitor and analyze network performance, identify and diagnose root causes of issues, and implement optimization actions such as QoS adjustments, parameter tuning, and software upgrades to ensure continuous performance.

How You Will Contribute And What You Will Learn

• Lead and serve as the primary contact for specific technical domains and Original Equipment Manufacturers (OEMs), managing project deliverables independently.
• Engage with customers as a Subject Matter Expert (SME), offering technical guidance and insights.
• Optimize network performance through traffic, capacity, and neighbor management to enhance Key Performance Indicators (KPIs) and end-user experience.
• Identify and recommend new feature rollouts and conduct carrier aggregation analysis for multi-carrier networks.
• Perform analysis and optimization for benchmarking activities (e.g., Umlaut/P3, regulatory drive tests) and validate/optimize Network Performance Optimization (NPO) tools.
• Collaborate with cross-functional teams (e.g., CM, PM, FM, OMS) to resolve issues and manage customer interactions regarding Service Level Agreement (SLA) KPIs, regulatory compliance, and benchmarking reports.
  
  

Key Skills And Experience

You Have:

• Bachelor’s or master’s degree in or related field with experience in Network Performance Optimization.
• Expertise in radio optimization for the latest SW/HW Release of Nokia 5G/4G and/or Samsung/Huawei 5G /4G Network.
• Experience in OEM-specific tools and products, including Nokia SRAN BTS, NetAct, and/or Samsung LSMR, USM.
• Experience in at least two RATs (5G & 4G) per OEM.
• End-to-end correlation across Radio, Access, IP, Transport, and Core domains.to improve Customer Experience, Service KPIs.
• Experience in spectrum refarming, 2G/3G sunset strategies, and post-optimization activities. Proficiency in data visualization & reporting tools (PowerPoint, Excel, Pivot Tables, Power BI).
• Experience in Radio Network Consolidation, ORAN, Cloud RAN, VRAN, Enterprise Networks, Private 5G, Massive MIMO, Network Slicing, MEC, and IoT Connectivity.
  
  

It would be nice if you also had:

• Good understanding of Managed Services Processes. Good experience in delivering managed services projects for a multi-vendor environment.
  
  

About Us

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

Learn more about life at Nokia .

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific roles requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia .

About The Team

Some of our benefits:

• Flexible and hybrid working schemes
• A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
• Life insurance to all employees to provide peace of mind and financial security
• Well-being programs to support your mental and physical health
• Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
• Employee Growth Solutions to support your personalized career & skills development
• Diverse pool of Coaches & Mentors to whom you have easy access
• A learning environment which promotes personal growth and professional development - for your role and beyond

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