Senior Manager- Operations

Requirements

Description and Requirements

The Senior Manager, Indirect Tax – Sales & Use is responsible for supporting U.S. indirect tax compliance activities, with a primary focus on Sales & Use Tax and Premium Tax. The role requires strong technical expertise in indirect taxation, hands‑on execution of compliance and accrual processes, and the ability to support audits and tax reconciliations with a high degree of accuracy.

This position plays a key role in ensuring timely and accurate monthly, quarterly, and annual indirect tax deliverables, while coordinating effectively with multiple stakeholders. The Senior Manager also supports ERP transformation initiatives, including Workday implementation, testing activities, and workflow builds, contributing to process standardization and control enhancement within a dynamic and collaborative environment.

Key Responsibilities - Sales & Use Tax

• Support ongoing U.S. Sales & Use Tax compliance, including preparation and review of monthly and quarterly filings, accruals, reconciliations, and high‑value transaction reviews.
• Perform detailed analysis of transaction data to ensure proper taxability determination, accrual accuracy, and reconciliation completeness.
• Prepare data extracts, detailed reconciliations, and written explanations to support internal reviews and audit defense requirements.
• Support Sales & Use Tax audits, including reverse audits, refund claims, responses to information requests, and coordination with stakeholders.
• Support ERP and process transformation initiatives, including testing activities, validation, and Alteryx workflow rebuilds, as required.
  
  
  

Key Responsibilities - Premium Tax

• Prepare monthly premium and municipal tax accruals in alignment with statutory premium data.
• Support premium tax provision processes, ensuring accuracy and completeness of underlying data and calculations.
• Prepare and/or coordinate state and municipal premium tax filings and payments, ensuring compliance with regulatory requirements and timelines.
• Support ERP implementation activities, including testing and workflow support, as needed.
  
  
  

Education

• Chartered Accountant or
• MBA from a reputed institution, preferably with a specialization related to Taxation, Finance, or Accounting
  
  
  

Technical Skills

• Strong technical expertise in Indirect Tax, preferably in U.S. Sales & Use Tax and Premium Tax
• Hands‑on experience in tax compliance execution, including filings, accruals, and reconciliations
• Experience supporting tax provisions and accrual execution
• Strong data handling, reconciliation, and analytical skills
• Ability to support audit defense, including preparation of documentation and explanations
• Effective stakeholder coordination and communication skills
  
  
  

Experience

• 8–10 years of experience in U.S. Indirect Taxation, with a preferred work experience in Sales & Use Tax
• Proven experience supporting tax compliance, accruals, reconciliations, and audit interactions
  
  
  

About MetLife

Recognized on Fortune magazines list of the "Worlds Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

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