Senior Engineer-OSS ENM

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About this opportunity

We are hiring a Senior NMS/OSS Engineer to manage and support network management systems, primarily Ericsson ENM/ENIQ, along with the associated infrastructure. You will work with cross-functional teams and vendors to ensure optimal availability, performance, and reliability. This role may require on-call or shift participation.

You will bring

•    Proven hands-on experience with Ericsson ENM/ENIQ v23+ (rack-mounted/blade).
•    Strong troubleshooting, scripting (Unix/Shell/Python), and database skills (Sybase IQ, Vertica, PostgreSQL).
•    Expertise in Linux (RHEL/CentOS) and Windows Server administration.
•    Knowledge of OSS northbound interfaces, LDAP, BIND, PKI, IDAM, TBAC/RBAC.
•    Hardware (HP rack/blade), virtualization (VMware, vSphere), basic network and storage troubleshooting.
•    Good communication, coordination, and documentation abilities.

What you will do

•    Deploy, configure and maintain Ericsson ENM/ENIQ (rack-mounted and blade deployments).
•    Administer and troubleshoot the NMS/OSS stack, including northbound interfaces to other OSS/element management tools.
•    Manage and maintain server, virtualization and storage infrastructure that supports NMS/OSS systems.
•    Perform OS and database administration tasks, run SQL queries and manage DBMS-related issues.
•    Implement patches, upgrades and package deployments for ENM/ENIQ and related components.
•    Create and maintain monitoring, backup, and recovery procedures; perform regular health checks and capacity planning.
•    Develop and maintain automation scripts, operational runbooks and system documentation.
•    Troubleshoot network, signaling and integration issues; liaise with vendors (Ericsson, Anritsu, Adva, etc.) as required.
•    Support reporting and analytics flows (SAP BO, Tableau) where applicable.
•    Participate in incident management, root cause analysis and continuous improvement initiatives.

Key Qualification

•    Degree in Computer Science, Information Technology, Electronics, Telecommunications or equivalent practical experience.
•    Proven experience in NMS/OSS administration, network integration and troubleshooting in carrier or large enterprise environments.