Quality Engineering Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities

• Lead and mentor a team of QA engineers, providing technical guidance, career development, and performance feedback
• Develop, implement, and refine test strategies and frameworks for event driven cloud applications, including integration, performance, functional, and system testing
• Design comprehensive test plans and cases tailored to cloud-based and event driven systems, ensuring rigorous coverage of edge cases, error handling, and scalability
• Collaborate with cross-functional teams in Agile environments to integrate testing into CI/CD pipelines and product release cycles
• Oversee test automation initiatives, selecting and implementing suitable tools and frameworks for continuous testing and monitoring
• Drive testing operations on Azure cloud services -leveraging Azure Event Hubs, Service Bus, Functions, and other related services - to ensure applications are performing optimally in the cloud
• Troubleshoot and diagnose complex issues in distributed systems, working with development teams to identify root causes and drive resolutions
• Ensure that testing environments are properly configured, maintained, and reflect production configurations for accurate testing outcomes
• Drive continuous improvement initiatives in QA processes and practices, leveraging both new technologies and risk-based testing approaches
• Monitor quality metrics and KPIs, and provide actionable insights to stakeholders to support data-driven decisions
• Stay current with industry trends, best practices, and emerging technologies in event driven architectures and cloud computing
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
  
  

• Bachelor’s degree or equivalent experience
• 7+ years of experience in Software Development Testing (Unit testing, System/Integration testing, Acceptance Testing, API testing, Performance Testing)
• 5+ years of experience working in a backend, database, EDW, or ETL environment
• 5+ year of experience with one or more of the following test tools and frameworks: Selenium, Jmeter, Postman, Cucumber, Java, etc.
• Experience with Azure cloud services like Cosmos, Service Bus, Snowflake, Event-grid
• Experience implementing quality engineering practices in CI / CD pipeline or workflows, version control, test management, and integrating automation frameworks
• Experience working with complex XML/JSON, SQL transactions
• Deep understanding of cloud platforms, with hands-on experience implementing and testing solutions on Azure cloud services