The below highlights key accountabilities for this role. It is not fully inclusive of all possible tasks that may be expected to be performed by this role.
Project Management
Leads IT projects from start to finish. Projects may consist of one or a combination of implementation or customizations of commercial off-the-shelf insurance software applications; mobile/web technologies, system integrations; software upgrades, Intelligent Automation (RPA) and infrastructure (hardware).
Manages three (3) or more projects simultaneously, depending on project complexity, duration and lifecycle phase. Average duration of most projects is 6 – 8 months.
Manages a project team of matrixed resources. Resolves challenges presented by resource and schedule availability in matrixed organizations (project team members, including the PM, are rarely 100% dedicated to a single project).
Builds a project schedule in MS Project/Project Server that is effort-driven and auto-scheduled.
Reconciles project team time cards from time card system with planned hours in project plan; investigates and resolves variances between planned and actual time reported on time cards; adjusts project task effort/duration with the project plan as necessary to maintain correct forecast of ETC.
Maintains and reconciles the project financial forecast in the project financial accounting tool; investigates and resolves variances between forecast and actual project costs. Proactively releases excess project funds if not needed or requests additional funding when necessary due to requested baseline changes.
Accurately follows all documented PPM processes, procedures and templates.
Anticipates, identifies, and manages project risks, issues, assumptions and decisions; escalates in an appropriate and timely manner.
Prepares twice-monthly project status reports for each assigned project.
Meets regularly with project team(s), business sponsors/stakeholders, portfolio manager(s), and other key stakeholders.
Project Administration
Assists the PMO in updating project plan data points, including manually inputting actual hours charged against projects.
Performs “schedule reviews” to ensure project plans are adhering to PMO standards and practices
Assists in monitoring and tracking various project data points, including updating and maintaining existing logs that track project change requests, project charters, project close summary reports, etc
The below descriptions are typical experience and skills needed for the roles but do not guarantee placement in the role. Actual placement will be determined from interview of candidate. These items are not in order of importance.
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