Back to listing

OUTBOUND CALLING NGO

Talentmate

India

26th September 2026

2609-40838-173

Job Description

Summary

We are seeking a motivated individual to join our team as an Outbound Calling Specialist for an NGO. In this pivotal role, you will serve as the primary voice of the organization, engaging with potential donors and supporters to drive contributions and raise awareness. Your ability to communicate effectively will be essential in fostering relationships, managing leads, and achieving the organizations fundraising targets through dedicated outbound outreach efforts.

Responsibilities

Conduct professional outbound calls to prospective donors and stakeholders to promote the NGOs mission.
Actively listen to inquiries and concerns to understand donor needs and tailor communication strategies accordingly.
Manage and update donor information and interaction logs using CRM tools and Microsoft Excel.
Follow up persistently with leads to nurture interest and convert prospects into committed supporters.
Handle objections with tact and professionalism to overcome barriers and secure commitments.
Monitor progress against daily and monthly targets to ensure consistent achievement of fundraising goals.
Utilize strong verbal communication skills to articulate the organizations impact clearly and persuasively.

Requirements

Requirements:

Minimum of 1 year of prior work experience in a similar role or related field.
Proficiency in basic computer operations and familiarity with MS Excel.
Demonstrated ability to navigate Customer Relationship Management (CRM) software.
Strong active listening capabilities to engage effectively with diverse individuals.
Excellent verbal communication skills with a focus on clarity and persuasion.
Proven experience in outbound calling, lead management, and objection handling.
A results-oriented mindset with a track record of meeting or exceeding set targets.

Job Details

Role Level:	Entry-Level	Work Type:	Full-Time
Country:	India	City:	Noida ,Uttar Pradesh
Company Website:	http://www.vrinda-international.com	Job Function:	Call Center Operations
Company Industry/ Sector:	Human Resources Services

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

Report

Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.