KYC Quality Control - Team Manager

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

• The QC analyst will review cases for full adherence with clients global AML & KYC Policy Standards & Operating Procedures
• Ensures case review is completed timely and within quality expectations, including review conclusions that are clear, complete and supported by the information on the case
• Recognize, document and assess key risks, control environments and applicable regulations; Identify and escalate critical issues to their Quality Control Team Head.
• Support consistent hiring and performance management practices for a team of :25-30.
• Assist in identifying problem areas and risks associated with processes and make recommendations to improve quality of KYC Analyst’s case work
• Ensure standard processes, role and responsibilities, of the AML/KYC team across the segment/group
• Analyze and review quality trends and error themes, reporting feedback to internal & client leadership for timely training interventions
• Act as a subject matter resource with regard to quality and compliance against KYC / AML policy and standards for the team, specific to the NA, EU or APAC jurisdictions being supported
  
  

Your Profile

• Minimum 9-12 years related banking, compliance, audit experience with a minimum of 7-9 years previous experience in KYC Quality assurance / checker roles
• Specific experience overseeing case quality adherence in on-boarding of clients according to relevant AML Legislations across NA, EU & APAC jurisdictions
• CAMS certification or any industry recognized AML certification will be a plus
• Exceptionally fluent in English (spoken and written); communicates in a clear, accurate, persuasive and confident manner and has ability to maintain relationships in virtual teams
• University graduate / postgraduate
• Comprehensive knowledge & understanding of regulatory regimes such as AMLD, MiFID, FATCA & EMIR
• Maintain an excellent working knowledge of anti-money laundering related requirements including BSA, USA Patriot Act, OFAC, SEC, FINRA, and other applicable US, UK, EMEA and International regulations
  
  

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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