Infra Tech Support Practitioner

Project Role : Infra Tech Support Practitioner

Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills : Netapp Storage Area Network (SAN) Administration

Good to have skills : HPE SAN Administration, Dell EMC SAN Architecture and Design

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary: As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Provide hardware/software support for configured services running on various platforms. - Implement technology at the operating system-level across all server and network areas. - Perform L1 and L2/ basic and intermediate level troubleshooting. - Maintain and update documentation for systems and software products. - Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills: - - Must To Have Skills: Proficiency in NetApp Storage Area Network (SAN) Administration. - Good To Have Skills: Experience with IBM,HPE & Hitachi SAN Administration. - Experience in Brocade SAN Director Administration - Strong understanding of storage area network concepts and protocols. - Knowledge of Net app storage solutions and configurations. - Experience in troubleshooting SAN-related issues. - Ability to perform SAN capacity planning and optimization. Additional Information: -The candidate should have a minimum of 5 years of experience in NetApp Storage Area Network (SAN) Administration. - This position is based at our Noida office. - A 15 year full time education is required., 15 years full time education