Job Description

  • Partner with business leaders to enhance employee experience and processes
  • Lead HR operations, payroll and compliance across the organization

About Our Client

  • Our client is a rapidly expanding BPO specializing in customer experience, outsourcing and digital transformation services, supporting businesses across multiple international markets with a strong focus on operational excellence and innovation.

Job Description

  • Lead end-to-end HR operations, including onboarding, confirmations, transfers and employee separations.
  • Manage payroll coordination, attendance, leave administration and full & final settlements.
  • Ensure compliance with statutory regulations, labor laws and audit requirements.
  • Partner with business leaders on employee relations, engagement, grievance handling, and performance management.
  • Oversee HRMS data accuracy, reporting and process standardization initiatives.
  • Support administration and workplace management through vendor and facilities coordination.
  • Prepare HR dashboards, MIS reports and workforce analytics for leadership review.
  • Drive continuous improvement in HR processes, employee experience, and service delivery.

The Successful Applicant

  • 10-12+ years of HR leadership experience within International BPO environment, with expertise in HR Operations, Payroll, Compliance and Employee Relations.
  • Proven ability to drive HR transformation, stakeholder management, employee engagement and process excellence in fast-paced, high-growth organizations

What's on Offer

Opportunity to lead and shape the HR function for a growing international BPO organization, driving people strategy, operational excellence and employee experience

Contact

Quote job ref: JN-082026-7076974


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: India City: Noida ,Uttar Pradesh
Company Website: https://redirect.michaelpage.com/mp-home Job Function: Human Resources (HR)
Company Industry/
Sector:
Other

What We Offer


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