Claims Management Analyst

Skill required: Retirement Solutions - Claims Case Mgmt - Claims Processing

Designation: Claims Management Analyst

Qualifications:Any Graduation

Years of Experience:3 to 5 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? Tower: UK Life and Pensions- Claims Processer- CL 11

What are we looking for? Skillset:

• Graduate in any discipline from a recognized institution. While a degree in finance, commerce, or business administration is an advantage, it is not mandatory. Experience in the UK Life and Pensions domain (Preferred, not mandatory)
• Open to flexible shifts based on business requirements.
• Strong verbal and written communication skills in English, with the ability to convey information clearly and professionally in both internal and external interactions.
• Demonstrates excellent time management abilities, with the capacity to prioritize tasks effectively and meet deadlines. Roles and Responsibilities: Must have/ minimum requirement
• Over 4 years of experience in the UK Life, Pensions and Investment Services domain, with a primary focus on Claims Processing. Candidates with equivalent experience in U.S. retirement services will also be considered.
• Strong analytical capabilities with the ability to interpret and evaluate complex information to make sound, data-driven decisions.
• Proficient in MS Office tools, with a focus on accuracy and efficiency in document handling and reporting.
• Ability to review and validate Life and Pensions claims for completeness and accuracy.
• Assess claims to determine coverage eligibility and benefit entitlements in line with policy terms and regulatory guidelines.
• Conduct thorough research to validate policy details, support documentation, and calculate the correct benefit amount.
• Identify and confirm the appropriate payee or beneficiary before initiating claims payment.
• Ensure accurate eligibility verification and payment processing in compliance with organizational policies and regulatory requirements (including UK-specific and applicable local laws).
• Respond to inquiries and requests from Business Partners and Client Support Teams with prompt and accurate resolutions, maintaining strong service levels.
• Actively participate in process improvement and automation initiatives aimed at enhancing efficiency, accuracy, and customer satisfaction.
• Maintain strict adherence to Quality Control standards and internal audit requirements, ensuring zero tolerance for processing errors.