Job Description

Job Title: Salesforce Business Analyst (4+ Years Experience)

Job Summary

We are looking for a Salesforce Business Analyst with 4+ years of experience who brings a strong mix of business analysis, Salesforce platform knowledge, and hands-on configuration expertise. The ideal candidate should have experience working across multiple Salesforce Clouds and be comfortable handling end-to-end solutioning, including scenarios involving integrations and cross-system data flows.

Key Responsibilities

  • Gather, analyze, and document business requirements (user stories, BRDs, FRDs)
  • Work closely with stakeholders to understand business processes and translate them into scalable Salesforce solutions.
  • Design and support solutions across Sales Cloud, Service Cloud, and Experience Cloud.
  • Perform hands-on Salesforce configuration, including:
  • Data model design (objects, relationships, fields)
  • Page layouts, record types, and dynamic forms
  • Validation rules, flows, and process automation
  • Profiles, permission sets, and access control
  • Understand and support data flow across systems (e.g., Salesforce to external platforms)
  • Collaborate with developers and architects on integrations and complex use cases
  • Participate in UAT, defect triage, and release cycles
  • Create and maintain reports, dashboards, and documentation
  • Ensure solutions align with Salesforce best practices and scalability

Required Skills & Qualifications

  • 4+ years of experience as a Salesforce Business Analyst
  • Strong understanding of:
  • Sales Cloud, Service Cloud, and Experience Cloud
  • Hands-on experience with Salesforce configuration beyond basic setup, including:
  • Flows and automation (must-have)
  • Data modeling and relationships
  • Security model (profiles, permission sets)
  • Good understanding of integrations and cross-system data flows
  • Ability to work on moderately complex requirements and scenarios
  • Experience working in Agile/Scrum environments
  • Strong skills in:
  • Requirement gathering and analysis
  • Stakeholder communication
  • Documentation (Jira, Confluence)


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: India City: Noida ,Uttar Pradesh
Company Website: https://www.cloudanalogy.com/ Job Function: Business Development
Company Industry/
Sector:
IT Services and IT Consulting

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