AVD Admin II

Details:

Job Description

• Should have excellent written and verbal communication  
• Technical team handling experience 
• Good exposure on virtualization   concepts and cloud technologies Azure and AWS.
• Should have hands on experience on Azure virtual Desktops.AVD.and Citrix VDI and VMware Horizon.
• Good exposure on monitoring tools (Azure Insights /SCOM) 
• Good Exposure to ticketing tools (SNOW, etc.)  
• Good troubleshooting skills on Windows Client OS such as Windows 10 and Windows 11 and windows servers OS.
• Excellent understanding of infrastructure administration.
• Good exposure on Networking and Storage concepts in Azure.
• Good exposure on FSlogix.  
  
  

• Plan, develop, and configure Azure Virtual desktop infrastructure from conceptualization through stabilization using various Azure tools, methodology, design best practices, etc.
• Architect and design robust Azure AVD solutions aligned with client requirements, including network configuration, security policies, and user access management.Hostpools and capacity management to design the host pools accordingly
• Must have other VDI solutions like VMware Horizon and Citrix in the area of implement and design, operations, and migrations.
• Provide technical guidance and expertise to project teams during AVD implementation and ongoing operations
• Monitoring, troubleshooting and resolving infrastructure issues in Azure cloud,
• Hands-on deployment of AVD hashtag#infrastructure on Azure, including host pools, application groups, session hosts, and user profiles
• Configure and manage AVD components like AzureActiveDirectory (AAD) integration, Just-In-Time (JIT) provisioning, and image management.
• Good understanding of Azure Virtual desktop. Hostpools, Pooled AVD personal AVD, Remote apps.
• Monitor and troubleshoot AVD environments, identifying and resolving performance bottlenecks or connectivity issues
• Analyze AVD usage patterns and identify areas for optimization to improve performance and cost efficiency.
• Implement automation scripts to streamline AVD management tasks and reduce operational overhead.
• Act as a primary technical contact for clients regarding AVD queries, troubleshooting, and support.
• Experience in keeping cloud environment secure and proactively preventing downtime
• Ability to work both independently and in a multi-disciplinary team environment.
• Perform routine infrastructure analysis and evaluation on resource requirements necessary to maintain and/or improve SLAs.
• Strong problem-solving skills, customer service and people skills
• Good knowledge in determining associated security risks and mitigation techniques.
• Ability to work both independently and in a multi-disciplinary team environment.
• Own the design documentation of solution implemented i.e. High Level Low Level Design documents.
• Perform routine infrastructure analysis and evaluation on resource requirements necessary to maintain and/or improve SLAs.
• Participating in rotating schedule and monthly maintenance activities like server patching would be helpful  
• Provide restorative or maintenance actions to resolve end-user issues  
• Assist with special project work as needed  
• Ability to work a 24 x 7 schedule required  
• Passion, ambition and drive to work in an extremely demanding customer service environment  
• Must have good knowledge of Cloud technologies like Azure, AWS.Resource groups , Vnets, Storage accounts,
• Outstanding customer orientation, i.e., ability to build rapport and trust quickly and to influence an audience through communication to arrive at the best solution  
• Excellent English written and verbal communication skills, i.e., active listening, ability to clearly summarize an issue, both in writing and verbally  
• Excellent problem-solving skills, i.e., ability to apply a highly logical and well-organized approach to the analysis and resolution of issues