Associate Business Advisor_Noida

Your Role

• 2 to 4 years of experience in BPO, Healthcare, Claims Processing, Customer Service, Collections, or related operations.
• Experience in handling complex customer issues, escalations, and coordinating with cross-functional teams.
• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Ability to drive independent case resolution and support process improvements.
• Proficiency in MS Office applications, web-based tools, email systems, and data management activities.
• Willingness to work in a 24x7 environment.
  
  

Your Profile

Required Skills

• Excellent verbal and written communication in English.
• Strong customer handling and escalation management skills.
• Analytical thinking and problem-solving ability.
• Attention to detail and accuracy.
• Time management and multitasking skills.
• Ability to work independently and in a team environment.
• Basic understanding of healthcare claims and insurance processes (preferred).
  
  

Educational Qualification

• Graduate in any discipline.
  
  

Work Location & Shift

• Work from Office and Work from Home
• Noida
• Flexible to work in a 24x7 rotational shift environment
  
  

Experience Range:

• 2-4 Years
  
  

What You'll Love About Working Here

For this role, the gross annual starting base salary is [X] [currency] (full-time). This covers base pay only; any bonuses, incentives, and benefits will be discussed later in the recruitment process. Candidates with additional experience or qualifications may receive a higher offer, determined by objective, gender-neutral criteria and consistent with our pay principles. If a collective labour agreement applies, we will explain the relevant pay terms at the interview stage. Note: We never ask for your current or previous salary during our hiring process.

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