Assistant Manager - PMO

Requirements

Description and Requirements

• Lead onboarding and delivery of enterprise applications into standardized delivery platforms (e.g., Azure DevOps), ensuring alignment with Agile and project governance frameworks.
• Elicit, analyze, and manage customer and stakeholder requirements, including functional, non‑functional requirements, and success KPIs.
• Define and execute end‑to‑end delivery strategy using Agile, SAFe, and hybrid project management methodologies.
• Plan, track, and govern project delivery across multiple workstreams, ensuring scope, schedule, quality, cost, and risk are actively managed.
• Drive adoption of Agile best practices across teams, including backlog management, sprint planning, PI planning, reviews, and retrospectives.
• Establish delivery guardrails including Definition of Ready (DoR), Definition of Done (DoD), quality gates, and compliance checkpoints.
• Act as a servant leader to cross‑functional teams (engineering, testing, operations, security), enabling predictable and high‑quality delivery.
• Participate in and contribute to the regional Agile / Delivery Center of Excellence (CoE), mentoring teams and improving delivery maturity across regions
• Proactively manage risks, dependencies, issues, and production-impacting incidents; ensure timely resolution and stakeholder communication.
• Measure and report delivery performance using Agile and project metrics (velocity, predictability, cycle time, throughput, quality, SLA adherence).
• Drive continuous improvement initiatives by identifying process gaps, automation opportunities, and emerging delivery practices.
• Support change management and organizational transformation initiatives related to Agile and DevOps adoption.
  
  
  

About MetLife

Recognized on Fortune magazines list of the "Worlds Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

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