Job Description

  • Monitor customer accounts to ensure payments are received within agreed terms
  • Maintain accurate records of customer accounts, credit limits and collection activities
  • Prepare regular reports on debtor balances, aging analysis and collection performance
  • Chase overdue invoices via emails and calls and update reports in real time
  • Liaise with all relevant departments to resolve disputes and discrepancies
  • Escalate high-risk accounts to management and recommend appropriate action
  • Prepare cash forecast files based on multiple factors
  • Need to align with cash application team to ensure correct allocation of cash receipts
  • Calls with Agency and Client to provide update on debtor report
  • Meet defined SLAs for timeliness, accuracy and responsiveness


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: India City: Noida ,Uttar Pradesh
Company Website: http://www.exlservice.com Job Function: Others
Company Industry/
Sector:
Banking and Financial Services

What We Offer


About the Company

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