Assistant Manager - Account Management

The role will work closely with Business, Legal, Finance, Procurement, Vendors, and Accounts Payable to support seamless client contract execution, invoice processing, and timely payments.

Responsibilities

Client Contract Management

• Manage the end-to-end lifecycle of client contracts, from initiation through execution and archival
• Conduct thorough reviews of contract documentation and coordinate internal approvals with relevant stakeholders
• Ensure timely follow-ups to meet strict contract execution timelines and business commitments
• Initiate contracts for signatures and monitor completion status
• Index and maintain finalised contracts in the designated repository, ensuring accurate documentation and version control
• Share executed agreements with relevant stakeholders and address contract-related queries
• Track contract milestones, amendments, renewals, and expirations
• Ensure adherence to contractual obligations, organisational policies, and governance requirements

Vendor Contract & Invoice Management

• Manage end-to-end vendor contract and invoice processes to ensure compliance, efficiency, and timely execution
• Coordinate vendor onboarding and EXL registration activities
• Provide guidance to vendors and internal stakeholders on PO and Non-PO invoice processes
• Oversee purchase order submissions and monitor related approval workflows
• Review invoices for accuracy and completeness and ensure timely routing through the vendor portal
• Maintain detailed contract, PO, invoice, and payment records to support audit readiness
• Track payment status and coordinate with Accounts Payable to facilitate timely vendor payments
• Update stakeholders on PO quantities, contract milestones, renewals, and payment status
• Address queries and requests related to SISRA, TPRM, and other ad hoc vendor governance requirements
• Ensure smooth communication between vendors, business users, Procurement, Finance, and Accounts Payable

Qualifications

• Bachelors degree in Business Administration, Commerce, Finance, Operations, Law, or a related discipline
• 3-5 years of relevant experience in contract management, procurement operations, vendor management, legal operations, commercial governance, or related functions
• Experience working with cross-functional teams such as Legal, Procurement, Finance, Compliance, and Accounts Payable is preferred
• Familiarity with audit, compliance, and third-party risk management processes will be an advantage