Sales Coordinator 27N25

The Sales Coordinator plays a pivotal role in our sales department, serving as the backbone for our sales team. In this position, you will be responsible for supporting the sales team in achieving their targets and providing excellent service to our clients. Your ability to multitask and manage various tasks simultaneously while maintaining organization will be key to your success. This role requires someone with excellent communication skills, both written and verbal, attention to detail, and a customer-focused approach. The Sales Coordinator is crucial in enhancing the customer experience, managing client inquiries, and ensuring seamless workflow within the sales department. If you're seeking a dynamic role that offers opportunities for growth and development within a vibrant team environment, this position might be ideal for you.

Responsibilities

• Coordinate sales team by managing schedules, filing important documents, and communicating relevant information.
• Ensure accuracy and timely processing of orders by collaborating with the sales team and other departments.
• Monitor the team’s progress, identify shortcomings, and propose improvements for increased efficiency.
• Support the sales team in attaining monthly and annual targets by providing required reports and feedback.
• Assist in the preparation and organizing of promotional material or events for client engagement.
• Respond to complaints from customers and provide after-sales support when necessary.
• Act as the communication hub between customers and the sales team to facilitate customer satisfaction.
• Create and maintain sales records for various reports, ensuring data accuracy and accessibility.
• Handle urgent calls, emails, and messages when sales representatives are unavailable, ensuring customer care systems are up-to-date.
• Assist in the development of sales strategies and marketing initiatives.
• Track sales metrics to report on sales figures and develop sales forecasts.
• Provide administrative support as needed to the sales team and management.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field preferred.
• Proven experience as a sales coordinator or in other administrative positions required.
• Ability to work well under pressure in a fast-paced environment while maintaining attention to detail.
• Strong organizational skills with the ability to multitask effectively.
• Excellent communication and interpersonal skills to engage effectively with clients and team members.
• Proficiency in MS Office and CRM software, with the ability to learn new systems quickly.
• Demonstrated ability to achieve high-performance goals and meet deadlines in a fast-paced environment.