Sales Coordinator 25J25

The Sales Coordinator role is pivotal for supporting the sales team to achieve their targets and ensure smooth operations within the sales department. This position requires excellent organizational skills, attention to detail, and the ability to handle multiple tasks efficiently. As a Sales Coordinator, you will be responsible for maintaining communication between the sales team and clients, processing orders, and ensuring customer satisfaction. Your efforts will contribute significantly to the team's success and the company's overall growth. A strong understanding of sales processes, customer relationship management, and logistics will be essential to succeed in this role. Communication and collaboration with various departments will be necessary to align all efforts toward meeting sales goals.

Responsibilities

• Coordinate sales team activities to ensure efficient operations and productivity.
• Assist with the preparation and processing of sales orders and customer requests.
• Maintain and update sales and customer records in the database accurately.
• Communicate effectively with clients regarding inquiries, product information, and order status.
• Collaborate with the marketing department to support sales initiatives and campaigns.
• Prepare regular sales reports and present results to sales management.
• Schedule and coordinate meetings, appointments, and travel arrangements for sales staff.
• Respond promptly to customer inquiries to ensure customer satisfaction and loyalty.
• Support the sales team in administrative tasks and project management activities.
• Monitor competitor activity and gather market intelligence for strategic planning.
• Ensure proper documentation and filing systems for sales data and correspondence.
• Participate in the development and implementation of process improvements in sales operations.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience working in a sales support or coordination role, preferably within the same industry.
• Strong knowledge of sales processes and customer relationship management techniques.
• Excellent communication skills, both written and verbal, to interact effectively with clients and colleagues.
• Proficiency in using CRM software and Microsoft Office Suite, including Excel and PowerPoint.
• Strong organizational skills and the ability to manage multiple priorities simultaneously.
• Attention to detail and problem-solving skills to ensure accuracy in sales tasks and projects.