Sales and Customer Engagement 21N25

We are seeking a dynamic and passionate professional to join our team as a Sales and Customer Engagement specialist for our organization. In this role, you will be responsible for developing and implementing effective sales strategies that drive revenue growth and foster lasting relationships with our customers. You will act as a bridge between our customers and our organization, ensuring their needs are met while promoting our products and services. The ideal candidate is a results-driven individual with exceptional communication skills and a keen understanding of market dynamics. You will thrive in a fast-paced environment and be committed to providing outstanding customer experiences that exceed expectations. Join us and play a critical role in shaping the future of our customer engagement strategies while contributing to our growth and success.

Responsibilities

• Develop and implement comprehensive sales strategies to achieve revenue targets.
• Establish and maintain strong relationships with existing and potential customers.
• Identify and pursue new business opportunities within assigned market segments.
• Collaborate with cross-functional teams to enhance customer service delivery.
• Conduct market research to stay updated on industry trends and competitors.
• Provide product knowledge training to new and existing customers.
• Ensure high levels of customer satisfaction through proactive engagement.
• Handle customer inquiries and complaints with professionalism and efficiency.
• Gather customer feedback to improve service delivery and product offerings.
• Prepare regular sales reports and forecasts for management review.
• Participate in trade shows, conferences, and events to promote our brand.
• Lead initiatives to enhance sales processes and increase conversion rates.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field preferred.
• Proven experience in sales or customer engagement roles is essential.
• Exceptional communication, negotiation, and interpersonal skills required.
• Strong analytical skills with the ability to interpret market data effectively.
• Ability to work independently and collaboratively in a team environment.
• Proficient in CRM software and Microsoft Office Suite applications.
• Willingness to travel as needed to meet with customers and attend events.