Retail Store Manager 30J25

The role of a Retail Store Manager is crucial in ensuring the smooth operation and financial success of a retail store. As a Retail Store Manager, you will be responsible for overseeing all store operations, which include managing staff, leasing with suppliers, and making key decisions related to stock and sales. You will serve as a leader to your team, driving sales growth, and ensuring that customer satisfaction remains a top priority. The ideal candidate is someone who has strong leadership skills, a keen eye for detail, and the ability to balance multiple tasks and priorities. You will play a pivotal role in formulating strategies that improve customer traffic and drive profitability while maintaining high standards of store aesthetics and culture.

Responsibilities

• Oversee daily store operations, ensuring efficiency and productivity are maintained.
• Lead and motivate a team of retail staff to achieve sales targets and customer service excellence.
• Implement effective security measures to minimize the risk of theft and financial loss.
• Develop and coordinate promotional activities to enhance customer engagement and sales.
• Monitor and manage inventory levels, ensuring stock availability aligns with demand.
• Engage with suppliers to negotiate favorable terms and ensure timely product delivery.
• Ensure compliance with health, safety, and regulatory requirements within the store.
• Prepare and analyze sales reports to identify trends and areas for improvement.
• Handle customer complaints and feedback, resolving issues effectively and professionally.
• Recruit, hire, train, and evaluate store staff to maintain a skilled and efficient workforce.
• Manage store budgets, including payroll and operational costs, to maximize profitability.
• Coordinate with the marketing team to implement store-specific advertising strategies.

Requirements

• Proven experience as a Retail Store Manager or in a similar supervisory role.
• Strong leadership skills with a proven ability to motivate and inspire teams.
• Excellent communication and interpersonal skills to interact effectively with customers and staff.
• Solid understanding of retail management best practices and sales principles.
• Advanced problem-solving skills and the ability to make data-driven decisions.
• Proficiency in using retail management software and Microsoft Office Suite.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.