Regional Account Manager - Inside Sales

Key Responsibilities

Sales Leadership & Team Management

• Lead, coach, and mentor a team of AWS Inside Sales Representatives.
• Set performance goals, KPIs, and sales targets for the ISR team.
• Conduct regular performance reviews, pipeline reviews, and coaching sessions.
• Drive a high-performance sales culture focused on accountability and customer success.

Revenue & Pipeline Management

• Own AWS sales revenue and growth targets for assigned territory or region.
• Monitor and manage sales pipeline, forecast accuracy, and conversion metrics.
• Develop strategies to increase AWS consumption, partner acquisition, and customer adoption.
• Drive demand generation and lead qualification initiatives.

Partner & Customer Engagement

• Build strong relationships with AWS channel partners, resellers, and customers.
• Support partners in identifying cloud migration and modernization opportunities.
• Collaborate with AWS field teams to execute joint business plans.
• Act as an escalation point for strategic opportunities and customer issues.

Cross-Functional Collaboration

• Work closely with Marketing, Pre-Sales, Technical Consultants, Vendor Management, and Operations teams.
• Support AWS programs, incentives, promotions, and partner enablement initiatives.
• Participate in QBRs, business reviews, and strategic planning sessions with AWS stakeholders.

Reporting & Analytics

• Track and report team performance metrics and business outcomes.
• Analyze sales trends, market opportunities, and competitive intelligence.
• Ensure CRM hygiene, forecast accuracy, and timely reporting.

Required Qualifications

• Bachelor's degree in Business, Marketing, IT, or related field.
• 7-10+ years of experience in IT sales, cloud sales, or channel sales.
• 2-5+ years of people management experience leading inside sales teams.
• Strong understanding of AWS Cloud Services and cloud business models.
• Experience working with channel partners, distributors, or cloud ecosystem organizations.
• Proven track record of achieving and exceeding revenue targets.

Preferred Qualifications

• AWS Cloud Practitioner, AWS Solutions Architect Associate, or other AWS certifications.
• Experience in cloud distribution, managed services, or SaaS sales.
• Knowledge of CRM platforms such as Salesforce.
• Strong stakeholder management and executive presentation skills.

Key Skills

• AWS Cloud & Marketplace Knowledge
• Team Leadership & Coaching
• Channel Sales Management
• Pipeline & Forecast Management
• Partner Development
• Sales Strategy & Execution
• Negotiation & Relationship Management
• Data Analysis & Reporting
• Salesforce CRM
• Communication & Presentation Skills

Key Performance Indicators (KPIs)

• AWS Revenue Achievement
• Gross Profit Growth
• Pipeline Generation & Conversion
• Partner Activation & Productivity
• Team Quota Attainment
• Forecast Accuracy
• Customer Acquisition & Retention
• AWS Program Adoption