Receptionist 19M26

As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization and welcoming guests. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.

Responsibilities

• Greet and welcome visitors as soon as they arrive at the office.
• Direct visitors to the appropriate person and office as needed.
• Answer, screen, and forward incoming phone calls professionally.
• Ensure the reception area is tidy and presentable at all times.
• Provide basic and accurate information in person and via phone/email.
• Receive, sort, and distribute daily mail and deliveries efficiently.
• Maintain office security by following safety procedures and controlling access.
• Update calendars and schedule meetings for employees as necessary.
• Ensure all office supplies are stocked and request new items when needed.
• Assist with administrative tasks, such as data entry and filing paperwork.
• Maintain an updated and organized filing system for essential documents.
• Coordinate with the facility management team for maintenance handling.

Requirements

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite and office equipment, such as printers.
• Professional attitude and appearance with strong customer service skills.
• Solid written and verbal communication skills with attention to detail.
• Ability to be resourceful and proactive when handling issues and queries.
• Excellent organizational skills with multitasking abilities and time management.
• High school diploma; additional certification in Office Management is a plus.