Pharmacy Store Supervisor 04F25

As a Pharmacy Store Supervisor, you will play a crucial role in ensuring the effective and efficient operation of our pharmacy retail store. You will be responsible for overseeing daily activities, supervising staff, and ensuring compliance with all health and safety regulations. Your expertise in pharmacy operations will be pivotal in maintaining an organized, customer-focused, and compliant retail environment. You will lead a team of pharmacy assistants and technicians, ensuring exceptional service delivery and a seamless customer experience. You will also manage inventory levels, order supplies, and ensure that all pharmacy products and services are available and accurate. If you have strong leadership skills, excellent communication abilities, and a passion for delivering high-quality customer service in a pharmacy setting, this role could be the perfect fit for you.

Responsibilities

• Supervise daily pharmacy operations and ensure smooth workflow across all areas.
• Coordinate with pharmacists and staff to maintain high standards of safety and care.
• Ensure compliance with all government regulations and health care laws in pharmacy operations.
• Manage inventory by ordering, receiving, and organizing pharmacy products effectively.
• Conduct regular staff meetings to discuss operational updates and team objectives.
• Provide training and support to new staff members to enhance team capabilities.
• Handle customer inquiries and resolve issues to ensure a high level of service satisfaction.
• Monitor and evaluate staff performance, providing feedback and conducting appraisals.
• Prepare reports on store operations for management, including financial performance.
• Develop and implement strategies to improve customer experience and store profitability.
• Coordinate promotional activities to boost store sales and customer engagement.
• Uphold the store’s corporate image and standards through appearance, policies, and performance.

Requirements

• Bachelor’s degree in pharmacy, healthcare management, or related field required.
• At least 3 years of experience in a pharmacy retail environment is essential.
• Proven leadership skills with a focus on staff development and team success.
• Strong understanding of pharmacy operations, including inventory and order management.
• Excellent communication skills, both written and verbal, are necessary.
• Ability to work flexibly, with availability for weekends and holidays as needed.
• Proficiency in pharmacy management software and Microsoft Office applications.