Key Account Manager FROM ECOMMERCE INDUSTRY ONLY

Industry: E-commerce. Location: India. Workplace: On-site. We are a dynamic company operating within the fast-paced e-commerce sector, committed to delivering exceptional online shopping experiences to our customers. As a growing player in the industry, we seek dedicated professionals to join our team.

Role & Responsibilities

• Build and maintain strong relationships with key clients to understand their needs and ensure their satisfaction.
• Identify new business opportunities and develop strategies to increase account revenue.
• Negotiate contracts and close agreements to maximize profits while maintaining customer satisfaction.
• Collaborate with cross-functional teams to coordinate service delivery and resolve client issues promptly.
• Monitor market trends and competitor activities to identify potential threats and opportunities.
• Prepare and present strategic account plans and sales reports to management.
  
  

• Must-Have
• Proven experience as Key Account Manager in the e-commerce industry
• Strong understanding of e-commerce platforms and CRM software
• Excellent communication, negotiation, and interpersonal skills
• Ability to analyze market data and customer needs
• Proficiency in MS Office and sales tools
• Preferred
• Experience with digital marketing strategies
• Knowledge of logistics and supply chain management in e-commerce
  
  

• Collaborative and innovative work environment
• Opportunities for professional growth and development
• Competitive compensation packages