IT Solution Expert (225-1012)

As an IT Solution Expert, you will be at the forefront of technological innovation, working to optimize and enhance the IT infrastructure of our organization. You will leverage your expertise to design, implement, and manage cutting-edge IT solutions that align with our business objectives. The role demands an in-depth understanding of both hardware and software systems, cloud technologies, networking, and cybersecurity measures. You will collaborate with cross-functional teams to identify technological needs and deliver customized solutions that drive operational efficiency and competitive advantage. Passion for technology, creativity in problem-solving, and an unwavering commitment to excellence are essential for success in this key role within our team.

Responsibilities

• Develop comprehensive IT solutions to improve business processes and system functionalities.
• Collaborate with stakeholders to identify business needs and technological opportunities.
• Analyze existing IT structures and propose enhancements to meet organizational goals.
• Design and implement robust security protocols to protect company data and assets.
• Ensure seamless integration of new systems with existing IT infrastructure and tools.
• Coordinate with vendors and service providers to acquire and deploy technology solutions.
• Provide expert technical guidance and support to IT and non-IT personnel.
• Monitor and maintain system performance and reliability across the IT landscape.
• Evaluate emerging technologies to assess their potential impact on the organization.
• Prepare technical documentation and user manuals for IT systems and procedures.
• Lead training sessions to enhance team competency in new technologies and solutions.
• Ensure compliance with industry standards and government regulations in IT operations.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Minimum of five years of experience in IT solution design and implementation.
• In-depth knowledge of networking, cloud computing, and cybersecurity practices.
• Proficiency in designing and deploying scalable IT systems and structures.
• Strong problem-solving skills and ability to think creatively under pressure.
• Excellent communication skills to effectively liaise with technical and non-technical staff.
• Certification in relevant IT domains such as AWS, CISSP, or CCNP is preferred.