Inside Sales Associate 06J26

The Inside Sales Associate plays a crucial role in driving the sales process by maintaining effective relationships with potential and existing clients. This position demands a motivated individual who thrives in a competitive environment and possesses excellent communication skills to engage customers over the phone, via email, and through other electronic communications. The successful candidate will work closely with the sales and marketing teams to identify and convert sales opportunities and support clients by delivering exceptional customer service. They are responsible for achieving set sales targets and seeking innovative ways to improve sales strategies. With an emphasis on understanding customer needs and building long-term relationships, the Inside Sales Associate is a key player in promoting the company's products and services.

Responsibilities

• Proactively contact potential clients to introduce and promote company products and services.
• Develop and maintain strong, long-lasting client relationships through effective communication.
• Identify and follow-up on new sales opportunities and lead generation.
• Collaborate with marketing teams to coordinate campaigns and customer outreach efforts.
• Maintain accurate and up-to-date records of customer interactions and sales activities.
• Meet and exceed sales targets and goals on a consistent basis.
• Provide feedback on customer requirements and market trends to the sales team.
• Assist in the development of sales proposals and presentations for key clients.
• Ensure high levels of customer satisfaction through excellent sales service.
• Actively participate in sales training and professional development opportunities.
• Negotiate terms of agreements and close sales efficiently and profitably.
• Develop a thorough understanding of the company’s products and competitive advantages.

Requirements

• Proven experience in a sales or customer service role, preferably inside sales.
• Excellent communication and interpersonal skills, particularly over the phone.
• Demonstrated ability to meet and exceed sales targets consistently.
• Strong organizational and multitasking skills with attention to detail.
• Proficiency in using CRM software for managing customer relationships.
• Results-driven with a passion for sales and customer satisfaction.
• Ability to work as part of a team while also independently motivated.