Griffin Club - Operations Associate

Inc42 is India’s #1 startup media & intelligence platform that informs, educates and empowers startup & business leaders through its incisive reporting, insightful reports, curated events & conferences, and industry-leading executive courses & programs.

Since launching in January 2015 and rising to become the authoritative voice on India’s startup economy, we’ve moved markets, gotten the early scoop on billions of dollars of transactions, and reported what’s happening deep inside some of the fastest-growing startups and industries.

Our stories have been followed by the Wall Street Journal, Bloomberg, Reuters, TechCrunch, and other major outlets hundreds of times. We also track over 10,000+ startups and provide market research and intelligence through in-depth research reports, and we organise some of the most sought-after conferences and events for startup and business leaders across India.

The Inc42 Impact

• Inc42 stories reach over 50 Mn+ people monthly
• Published more than 55,000 stories
• Successfully conducted 125+ events
• Launched 100+ research reports
• Receives 500+ startup applications monthly
• Worked with 350+ brands

About Griffin

Griffin is a private, invitation-only club that unites India’s top tech founders through curated experiences, strategic learning, and peer-driven growth. Designed for India’s unicorn and soonicorn founders building at scale, Griffin offers a trusted space where founders don’t just network — they forge deep, meaningful relationships, share unfiltered insights, and collaborate to shape India’s next chapter of innovation.

From intimate salons and high-trust retreats to access to capital and exclusive opportunities, Griffin offers a curated path to clarity, collaboration, and personal growth. More than a community, it’s the inner circle powering the next wave of industry-shaping leaders.

Job Overview

At Griffin, operations is not backend coordination — it is what makes every founder experience feel seamless, premium and intentional.

As Operations Associate, Griffin Club, you will work closely with the Griffin team to manage the execution engine behind Griffin’s salons, retreats, founder gatherings, delegations, private dinners, gifting moments, member touchpoints and special access experiences.

This role is for someone who has a strong bias for action, enjoys bringing order to moving pieces, and can handle high-context execution with speed, ownership and maturity.

You will work across event operations, vendor coordination, logistics, collateral management, guest lists, member data, gifting, checklists, documentation and day-to-day operational follow-ups.

At Griffin, the room may look effortless. Your job is to help make it so.

Your Impact in This Role

• Build the operating backbone of Griffin: help create and maintain the systems, checklists and execution rhythm behind every Griffin experience.
• Deliver premium founder experiences: ensure events, dinners, salons, retreats and delegations are executed with precision and calm.
• Own vendor and logistics coordination: work with venues, hotels, gifting partners, printers, designers, photographers, production teams and other vendors.
• Bring speed to execution: move fast, follow up relentlessly, close loops and ensure nothing falls through the cracks.
• Make Griffin more repeatable: help convert every event and process into templates, SOPs and reusable operating assets.

Primary Responsibilities

1. Event Operations & Execution

• Support end-to-end execution of Griffin Salons, Retreats, Privé gatherings, founder dinners, delegations, IPO Dialogue, special access visits and member experiences.
• Maintain event-wise master checklists, timelines, run sheets and minute-by-minute MOPs.
• Track guest lists, RSVPs, dietary preferences, seating, arrival flow, transport, hotel details and special requirements.
• Coordinate with venues, hotels, F&B teams, AV teams, production vendors, security, photographers and support staff.
• Ensure event collaterals, signage, table cards, menus, badges, gifts and printed materials are ready before the event.
• Be present during events to manage on-ground execution, vendor coordination, guest flow and last-minute problem solving.
• Support post-event closure including invoice collection, vendor closure, photos, feedback, thank-you notes and learnings.

2. Vendor Management

• Identify, coordinate and manage vendors across events, gifting, printing, design production, logistics, photography, videography, hospitality and travel.
• Maintain a vendor database with contact details, scope, pricing, quality feedback, payment status and past engagement notes.
• Take quotations, compare options, negotiate basic commercials and present shortlisted options to the team.
• Ensure vendors receive clear briefs, timelines, specifications and delivery expectations.
• Track vendor deliverables and ensure all commitments are completed on time.
• Coordinate with finance for invoices, purchase orders, payment follow-ups and vendor closure.

3. Collaterals & Material Coordination

• Coordinate creation and delivery of all Griffin event and member collaterals.
• Work with the design team to ensure invites, agendas, speaker cards, room branding, table cards, gifting notes, welcome letters and other assets are created on time.
• Manage printing, proofing, packaging, dispatch and on-ground placement of all physical collaterals.
• Ensure all materials are aligned with Griffin’s premium visual and experience standards.
• Maintain inventory of reusable Griffin assets such as branding materials, gifting items, stationery, packaging and event supplies.

4. Member & Guest Operations

• Maintain clean member and guest lists for each Griffin format.
• Support member onboarding operations including forms, data collection, welcome materials, coordination calls and internal handover.
• Track member preferences including dietary needs, city, travel details, assistant details, gifting preferences and special notes.
• Coordinate with members’ teams / EAs where required for travel, arrival, RSVP and schedule alignment.
• Ensure all member-facing operational communication is accurate, timely and polished.
• Support birthday, milestone, renewal, gifting and member ritual operations.

5. Internal Systems, Trackers & SOPs

• Maintain Griffin’s internal operating trackers across events, vendors, gifting, member data, collaterals and logistics.
• Ensure all P0 / P1 operational tasks have clear owners, deadlines and status.
• Keep event folders, vendor files, invoices, briefs and final assets organised.
• Help create and improve SOPs for salons, retreats, delegations, gifting, inventory, vendor management and event closure.
• Maintain post-event checklists and ensure learnings are captured for future use.

6. Gifting & Experience Support

• Support Griffin’s gifting and collectibles operations across onboarding, renewals, retreats, salons and special member moments.
• Coordinate with gifting vendors, packaging partners, courier partners and member teams.
• Track inventory, dispatch status, delivery confirmation and recipient details.
• Ensure gifting feels premium, personal and well-timed.
• Support special experience moments where gifting, hospitality and member recognition intersect.

7. Cross-Functional Coordination

• Work closely with Griffin leadership, Founder’s Office, design, content, partnerships, finance and external vendors.
• Follow up across teams to ensure deadlines are met.
• Flag blockers early and propose solutions instead of waiting for instructions.
• Convert ambiguous asks into clear next steps, checklists and owners.
• Support ad hoc Griffin priorities where operational ownership is required.

What Sets You Apart

• Bias for action — you do not wait endlessly for perfect clarity; you move, follow up, solve and close loops.
• Operational discipline — you enjoy checklists, trackers, timelines, files, vendor sheets and clean execution.
• High ownership — you take responsibility for the outcome, not just the task assigned to you.
• Calm under pressure — you can handle last-minute changes without panic.
• Attention to detail — you notice small things before they become visible problems.
• Premium sensibility — you understand that Griffin works with India’s top founders, and the experience must reflect that.
• Strong follow-up muscle — you are persistent, polite and clear with vendors, teams and stakeholders.
• Problem-solving mindset — you do not just report problems; you come with options.
• Comfort with ambiguity — you can operate in a fast-moving environment where many things are being built for the first time.
• Discretion — you understand that Griffin rooms are private and high-trust.

Professional Traits

• 1–4 years of experience in operations, events, founder office, hospitality, premium experiences, community operations, startup operations or vendor management.
• Strong ability to manage multiple moving pieces at the same time.
• Comfortable with Google Sheets, Docs, Slides and basic project management tools.
• Strong written and verbal communication skills.
• Ability to coordinate with senior stakeholders, founders’ offices, vendors and internal teams.
• Experience with premium events, hospitality, conferences, private dinners or luxury experiences is preferred.
• Ability to work on tight timelines, including occasional evenings / weekends around major Griffin events.
• Strong documentation and file management habits.
• Ability to travel for Griffin events, retreats and delegations when required.
• Bonus: experience working in a startup, media company, private members’ club, hospitality brand, event agency or founder-facing ecosystem.