Collection Manager – Finance 13M26

As a Collection Manager in the finance sector, you will oversee the collections team responsible for managing past due accounts, ensuring the recovery of funds in a timely manner. Your role will be pivotal in maintaining and enhancing the company's cash flow and profitability while ensuring compliance with industry regulations. With a sharp eye on both team management and customer relationships, you will implement strategies to minimize bad debt losses and improve recovery rates. Your skills in negotiation, communication, and leadership will be essential in maintaining operational efficiency and driving the team's success. This role offers an opportunity to work in a dynamic finance environment, where proactive and strategic approaches to collections are key to organization success.

Responsibilities

• Lead and manage the collections team to achieve set recovery targets effectively.
• Develop and implement strategies to reduce bad debts and overdue receivables.
• Ensure consistent communication and collection practices across the team.
• Assess team performance and train staff to enhance their collection techniques.
• Oversee and review the accounts of delinquent customers to strategize recovery.
• Ensure compliance with all financial collection regulations and policies.
• Coordinate with other departments to address client issues impacting receivables.
• Prepare detailed reports on collection activities and account statuses for management.
• Negotiate payment plans with clients to recover overdue balances effectively.
• Mitigate risks by identifying potential problem accounts early.
• Streamline and optimize collection processes to enhance team productivity.
• Conduct regular performance evaluations and provide feedback to collection team members.

Requirements

• Bachelor’s degree in Finance, Business Administration, or related field required.
• Proven experience in a collection management role within the financial industry.
• Strong leadership skills with the ability to manage a team effectively.
• Excellent verbal and written communication skills are essential for negotiation.
• In-depth knowledge of collection laws and regulations is mandatory.
• Analytical skills to assess and strategize account recovery processes.
• Proficiency in using financial software and Microsoft Office Suite is required.