Clinical Manager - AWD

As a key member of the Advanced Wound Care team, the Clinical Manager is responsible for delivering clinical leadership, product training, and application support to internal and external stakeholders across India. The role partners closely with healthcare professionals, Sales and Marketing teams, and supports the National Clinical Manager in executing clinical strategies, educational initiatives, and business critical projects that drive adoption of best practices and improve patient outcomes.

Job Description

• Train both internal and external customers on clinical applications and the products - ensure the sales and marketing teams and partner representatives are sufficiently trained in the relevant products and their clinical application so that the business is promoted accurately and competitively
• Develop and maintain relationships with Key Opinion leaders (KOLs)
• Drive all clinical educational programs for respective zones
• Assist the National Clinical Manager in the various projects like establishing centres of excellence, creating and managing advisory boards, DFU Clinics, Care Clinics, creating clinical evidence, influencing national / regional guidelines, conducting high impact clinical programs etc.
• Maintain a fundamental understanding of the function and capabilities of the key competitor products and their areas of clinical application
• Provide market feedback on customer or product issues experienced in the field and also areas of interest or potential research for future product development
• Provide clinical and technical support to the internal team or partner stakeholders. This includes problem-solving, provision of technical details for tender preparation, product demonstrations and any questions of a clinical or technical nature
• Regularly liaise with the Global Learning Centre, Product Development, Medical Affairs and Applied Research such that a wide view of the organizations educational and technical activities can be maintained
• Ensure the Clinical Manager’s own clinical expertise and professional competence remains current and relevant so that the role’s primary objective can be met
• Field work with the sales team on a regular basis
• To represent the organization in various national and international conferences and share the latest developments in the domain
• Demonstrates a sound understanding of industry/clinical/technical issues to facilitate development of clear, concise materials
• Represents the organization in delivering education to internal and external stakeholders.
• Seeks opportunities to share educational experiences with others
• Draws upon an in-depth knowledge of the clinical application of products, key opinions within the market and recent research to enhance customer knowledge and awareness of organization’s products
• Ensures training needs are identified for all customers and plans/organises the logistics of training delivery
• Delivers training to targeted customers and motivates and energises the audience to commit to the organization’s products
• Maintains accurate training records and evaluates training feedback from individual customers
• Understands the principles of adult learning and the need to deliver ‘train-the-trainer’ solutions that align with customer needs
• Demonstrates credibility and flexibility when delivering training with customers at a range of levels
• Demonstrates subject matter expertise when facilitating solutions, e.g., product and disease state knowledge
• Demonstrates high impact presentation skills that enhance understanding and buy-in.
• Facilitates self-directed learning and encourages active utilisation of distance and e-learning tools
• Maintaining own professional competence and expert clinical applications knowledge without practising on a daily basis

• Demonstrates drive and ambition to grow himself / herself as well as Coloplast India with a positive and “can do” attitude
• Strong belief in alignment with Coloplast Mission, Vision and Values
• Passionate to make a difference and curious to learn
• Strong ethical mindset
• Excellent self-organisation capabilities
• Able to handle multiple tasks simultaneously
• Rigorous, ready to stretch and travel
• Good at prioritisation

Education and Experience

      • Subject matter expert in area of clinical specialisation
      • Preferably a MBBS, MD
      • 5 years including relevant exposure in similar role
      • Experience in a medico marketing, communications, or administrative position
      • Experience in multiple software packages including graphics, supported by expertise in Microsoft Word, Excel and PowerPoint
      • Effective communication skills (written and verbal) to interact with management and peers