Bank Officer Business Account

Develop Sales Pitch, Brochures, Collaterals, Sales Aids in collaboration with marketing team

Define and ensure effective / active customer engagement, customer life cycle & campaign management framework

Manage, mentor and motivate the BO’s (CA) team and evaluate and recommend the appropriate programs for differential training needs

Ensures high levels of customer service orientation and application of bank policy

Closely working with the Product & Program teams lending strategic, tactical & program support to the line business in achieving organizational objectives

Conduct special sales initiatives and events for prospective and existing clients

Have overall responsibility of planning and setting the regional sales numbers and profitability of the business

Manages the team of current accounts with an end result of building a quality portfolio in line with the budgets

Ensure continuous training and mentoring of team to keep them updated and motivated

Drive various marketing activities through the team with the help of Product Team

Monitor the quality of sourcing of products to evaluate developmental needs of the sales teams and drive the sales system towards quality standards where risks are well controlled

Ensure productivity benchmarks are met

To work closely with stakeholders to identify and drive system developments towards process simplifications