Automobile Sales Advisors 18F26

As an Automobile Sales Advisor, you will be at the forefront of our customer service experience, acting as the main point of contact for our clients and aiding them in their journey to find their perfect vehicle. Your role involves providing expert advice on car features, financing options, and after-sales services, ensuring customer satisfaction at every stage of the sales process. You should have a keen interest in automobiles and a passion for helping others. By maintaining in-depth knowledge of the latest automotive trends and technologies, you will guide our customers through a seamless car-buying experience, building trust and lasting relationships.

Responsibilities

• Engage with prospective buyers to determine their automobile needs and preferences.
• Maintain an up-to-date knowledge base of the various automotive models and their specifications.
• Conduct detailed presentations of vehicles, demonstrating features and benefits effectively.
• Build strong relationships with customers to foster loyalty and repeat business.
• Assist customers in completing paperwork for vehicle purchases, leases, and financing options.
• Follow up with prospective clients via phone calls and emails to nurture leads.
• Coordinate test drives with potential customers to assess vehicle fit and performance.
• Stay informed about current automotive industry trends and competitive products in the market.
• Exceed sales targets and contribute to overall dealership success and growth.
• Ensure the showroom is presentable, and all vehicles are well-maintained and displayed properly.
• Collaborate with the finance team to ensure seamless transactions for each sale.
• Provide excellent after-sales support by addressing customer inquiries and concerns promptly.

Requirements

• High school diploma or equivalent; additional education is advantageous.
• Proven experience in sales, preferably in the automotive industry or related fields.
• Strong communication and interpersonal skills with a friendly demeanor.
• Demonstrated ability to achieve and exceed sales targets consistently.
• Knowledge of automotive technology and a passion for automobiles.
• Ability to work flexibly, including evenings and weekends as needed.
• Proficiency with CRM software and an aptitude for using digital sales tools.