Packaged SaaS Application Engineer

Project Role : Packaged/SaaS Application Engineer

Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.

Must have skills : VMware NSX-T Data Center

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Key Responsibilities

HCX Core Support

Deploy and configure VMware HCX Connector, HCX Manager, and Service Mesh appliances across source and destination sites

Support bi-directional VM migrations using vMotion, Bulk Migration, Cold Migration, and Replication Assisted vMotion (RAV)

Manage HCX site pairing, fleet upgrades, and appliance lifecycle operations

Troubleshoot HCX interconnect, WAN optimization, and tunnel failures

MON — Mobility Optimized Networking

Configure and manage HCX Network Extension with MON to enable migrated VMs to reach segments within the SDDC without sending packets back to the source environment router Broadcom

Set Target Router Location (Cloud/On-premises) at per-VM granularity for vMotion- and RAV-migrated workloads

Configure and validate MON policy routes that define which traffic is routed through the source gateway versus traffic routed through the cloud gateway Broadcom

Diagnose and resolve network tromboning issues on Layer-2 extended segments

Enable/disable MON at the time of stretching a network or on already extended networks, and on an individual VM basis for VMs residing on extended networks in the SDDC Broadcom

NSX & Network Integration

Ensure NSX Tier-1 router is connected to a Tier-0 router in the cloud environment prior to enabling MON, and that Layer-2 network extensions terminate correctly on Tier-1

Validate NSX requirements for extended segments and troubleshoot Gateway/DHCP IP conflicts

Work with NSX-T constructs (T0/T1, segments, distributed routing) in destination SDDC environments

Cloud Platform Support

Support HCX deployments on VMware Cloud on AWS, Azure VMware Solution, or Google Cloud VMware Engine

Ensure HCX Enterprise license activation for MON features

Coordinate with cloud platform teams for SDDC Compute Gateway configuration related to MON

Required Skills & Experience

6 - 7 years of experience in VMware virtualization and data center infrastructure

Hands-on experience with VMware HCX deployment and operations (HCX 4.x preferred)

Solid understanding of Mobility Optimized Networking (MON) and how it prevents network tromboning on extended L2 segments

Strong NSX-T knowledge: T0/T1 routers, segments, distributed firewall

Familiarity with VMware vSphere (ESXi, vCenter, vMotion, DRS)

Understanding of L2 network extension, VLAN stretching, and hybrid cloud networking

Experience with VMware Cloud on AWS or Azure VMware Solution is a plus

Knowledge of HCX Enterprise licensing requirements for MON activation

Proficiency in network troubleshooting (packet capture, routing tables, MTU/path analysis)

Preferred / Nice-to-Have

VMware certifications: VCP-NV, VCP-DCV, VCAP, or HCX Specialist

Exposure to Broadcom/VMware support portal and KB-based troubleshooting

Scripting skills for automation (PowerCLI, Python, REST API for HCX)

Experience with FHRP (HSRP/VRRP) interactions with MON (a known compatibility consideration in HCX 4.7+)

Familiarity with HCX HA (High Availability) for Network Extension appliances

Key Competencies

Strong analytical and troubleshooting mindset for complex hybrid cloud network issues

Ability to collaborate across infrastructure, cloud, and network teams

Customer-facing support experience (L2/L3 escalation handling)

Clear documentation skills for runbooks and migration plan.