Order To Cash Operations Associate

Skill required: Order to Cash - Sales Order Processing

Designation: Order to Cash Operations Associate

Qualifications:BCom/Bachelor’s degree with Finance specialization

Years of Experience:1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? The Role: The incumbent should be an expert in Order management process Working as SME role for performing AR Billing process

• Understanding end to end understanding of order management processes right from reviewing till execution/billing generation.
• Review orders for accuracy in pricing, quantity, and delivery details, ensuring all information is complete and correct.
• Do the compliance checks before order processing in terms of credit limit review, customer BGC and share all inputs with client.
• Work with internal teams of clients i.e.. Finance, logistics for any order management related disputes. Functional Responsibilities:
• Review orders for accuracy in pricing, quantity, and delivery details, ensuring all information is complete and correct.
• Do the compliance checks before order processing in terms of credit limit review, customer BGC and share all inputs with client.
• Work with internal teams of client ie. Finance, logistics for any order management related disputes
• Complete understanding of AR Billing, order management process,
• Conduct quality check publish the results and provide required feedback to team to drive improvement in accuracy of process.
• Evaluate customer credit worthiness before processing order management process.
• Prepare the SOPs, daily/weekly/monthly reporting for AR Billing activities in scope.
• Generate lean ideas and improvements in process by delivering the improved process controls, productivity, and accuracy.
• Must be an expert in solving any order management related exception
• Prepare and send out invoices in accordance with business rules specified by client
• Analyzes Billing/ related issues, understands, and explains variances, and proactively identifies potential problems and solutions
• Resolving the process related queries, discuss and drive the process changes/updates received from client
• Participate in the weekly/daily calls with Client SMEs and ensure timely action on pending action items. What are we looking for?
• Client Management Qualifications:
• Minimum 4-5 years of Billing experience in Finance & Accounting function out of which 1.5 to 2 years in BPO or shared service centers.
• Minimum bachelor’s degree in finance accounting or related field
• Good knowledge of Billing process
• Microsoft Excel
• Microsoft Excel VBA Programming System & applications
• Experience of working in SAP S4 Hana, would be an added advantage
• Good knowledge of MS Excel & word
• Having advanced excel knowledge would be an added advantage. Communication & Interpersonal skills
• Ability to interact with customers for daily operational activities with client SME
• Excellent communication skills both oral and written as need to interact with customers/internal stakeholders via calls and e-mails.
• Closely work with team lead to drive process/organizational initiative
• Must be able to communicate both orally and in writing to influence others through one-on-one conversations, governance calls with client. Roles and Responsibilities:
• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your expected interactions are within your own team and direct supervisor
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
• The decisions that you make would impact your own work
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
• Please note that this role may require you to work in rotational shifts