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Associate-Service Desk-PTP

Talentmate

India

20th October 2026

2610-9719-73

Job Description

Location: Airoli, Navi Mumbai

Shift timing: 3:30am to 12:30pm

About the Role:

Scope:

- Receiving queries from vendors and employees and accordingly resolving it themselves or
routing it to the right person in the AP team for resolution. Queries may be related to all the three
areas (AP, Payments Processing, Times & Expenses)

- Ensure that overall delivery of services to Opcos meets or exceeds agreed KPIs and SLAs
defined between Operating Companies and BSC and is within a strong internal control
framework.

- Collaborate with the Service Management team to understand and effectively implement SLA.

- Ensure that Internal Customer and Supplier issues are dealt with in accordance with the
escalation process and push back where this is not the case;

Desired Candidate Profile:

0-2 years of experience in Acoounts Payable

Experience in handling vendor queries

Job Details

Role Level:	Entry-Level	Work Type:	Full-Time
Country:	India	City:	Navi Mumbai ,Maharashtra
Company Website:	https://www.holcim.com/	Job Function:	Information Technology (IT)
Company Industry/ Sector:	Construction

What We Offer

About the Company

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