Communication Specialist

Skill required: Banking Services - Retail Banking Card Operations

Designation: Analyst

Qualifications:Any Graduation

Years of Experience:5 to 8 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? Primary Responsibilities:

• Deliver & support the change communication & approach across the Enabled Enterprise ecosystem of recruiting technologies.
• Manage and support the planning, development and implementation of strategic communication programs with a focus on the bigger picture.
• Develop and deliver innovative and creative communications campaigns for change management (Process & Systems Changes) in a business environment.
• Ensure alignment with Training, Change Network, and Product Leads on communication strategy and content.
• Manage the production of PowerPoint presentations, communications calendar, intranet/SharePoint design and postings, interactive videos and knowledge base updates.
• Align and work closely with business functions and leadership team and help craft effective messaging around change management and best practices.
• Provide support for various organization wide communications initiatives as required; liaise with all internal departments.
• Should have a creative eye and a keen interest in design, visualization, creation of attractive newsletters.
• Design and develop communication collateral including presentations, talking points, emails & knowledge base materials to achieve specific objectives.
• Implement feedback mechanisms and track metrics to measure communications goals and tools.
• Training content creation like Job Aids, FAQ, Nuggets which would enable communication. Learning & Development Delivery Team, Accenture Operations HR Leadership. Enabled Enterprise Programme Management
• HR & Operations Technology Product Leads, Market and MU Recruiting Leadership Market and MU Change Leads Global Recruiting CoE Qualifications
• 5+ years of experience in an internal communications role for a large / mid-size business or organization, is most sought after.
• Preferred Qualification: MA English Hon, master’s in journalism, Psychology, Mass Media, MBA etc.
• Expertise in English writing and customizing content for a variety of different audiences is required.
• Strong storyboarding and narrative skills
• Passion for Technology and Business understanding:
• Writing skills: You need excellent writing, editing and proofreading skills as well as the ability to source stories from employees.
• Speaking skills: You also need strong speaking sk What are we looking for?
• Ability to perform under pressure
• Results orientation
• Ability to work well in a team
• Written and verbal communication
• Corporate planning & strategic planning
• Speaking skills: You also need strong speaking skills as you will be moderating events including townhalls and dialogues.
• Interpersonal skills: You need good interpersonal and relationship-building skills to work with varied teams internally.
• Stakeholder Management: You need to possess the confidence to deal with and manage senior executives and explain communication processes / strategies to them.
• Creative skills: You need the creative ability to devise out-of-the-box communication strategies.
• Experience of working with communication and collaboration platforms such as MS TEAMS, Outlook, PowerPoint, Yammer, WordPress, etc
• Experience and understanding of Workday Recruiting & other recruiting tools. (Good to have Roles and Responsibilities:
• In this role you are required to do analysis and solving of increasingly complex problems
• Your day to day interactions are with peers within Accenture
• You are likely to have some interaction with clients and/or Accenture management
• You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
• Decisions that are made by you impact your own work and may impact the work of others
• In this role you would be an individual contributor and/or oversee a small work effort and/or team
• Please note that this role may require you to work in rotational shifts