Responsible for implementing administration of Tacton CPQ software and implementing business processes to aid the sales and marketing teams in providing the correct customer solution. Working with the Lucy Electric Engineering, Sales and Marketing department, the role is for workflow and admin changes to be made in the CPQ system, bringing improvements, adopting new products, improving proposal documents.
Job Dimensions
Develop and configure CPQ workflows (Tacton) and features to increase productivity of sales and marketing teams.
Work with stakeholders to document and build test cases. Ensure test cases are executed prior release.
Document and update, processes - workflows to the latest releases.
Develop proposal documents by passing information from CPQ Data models to documents.
Develop Engineering documents by passing information from CPQ Data models
Develop best practices, user guides, deliver mentoring and ad-hoc training for new users or in support of working practices.
Collaborating with geographically and culturally diverse senior business stakeholders to bring innovations to the business
Accountabilities
Key Accountabilities
Define and Build configurations to digitize the sales and marketing business process
Maintain models and proposal documents
Maintain and support CPQ-PLM-ERP integration
Train and introduce new practices for better and more efficient ways of working
Support the CPQ product modelling team, Define, document, and implement enhanced processes that result in services that are performant, scale-able, and reliable.
Measures of success
Continuous delivery of improvements and projects to manage CPQ system
Maintain up-to-date documentation – Ensure all changes and updates are made in line with governance and process, are documented and auditable.
Be an integral part of creating a best-in-class team supporting the CPQ
Qualifications, Experience & Skills
Minimum Qualifications, Knowledge and Experience
3-5 years’ experience working on Tacton/ Rule stream/ Inventor ETO / Salesforce CPQ/ SAP CPQ / Oracle CPQ or similar CPQ products.
A degree in an engineering or computer science subject (or equivalent through experience or professional qualifications)
Job Specific Skills
Understand the current set of configurations, business processes in Tacton
Experience in Product Pricing, Costing, and understanding bill of material.
Programming experience is beneficial
Experience in
DevOps/ JIRA/ Confluence
Agile and Waterfall methodology
Ability to communicate at all levels and provide information to a diverse stakeholder group
Experience in service delivery (ideally with awareness of the ITIL lifecycle)
Desirable Knowledge, Skills And Experience
Knowledge of Tacton Studio and Tacton Admin will be ideal
Experience using Google Postman
Experience in CPQ or any similar CPQ system
Experience in Python / Java / VB.net / SQL Queries
Electrical Power Industry experience, desirably working with Sales and Marketing
Behavioral Competencies
Pragmatic problem solver who demonstrates creativity in identifying opportunities and finding solutions
Confident leader who takes ownership for delivery
Good communication and presentation skills including training both verbally and in writing
Ability to interact with customers and partners on a professional basis
Values
Supportive: You will support members of the team and manage stakeholder expectations, demonstrating active listening and empathy towards their views and concerns
Approachable: You will be friendly and easy to talk to. Ensuring a productive relationship with third-party suppliers and technology partners
Collaborative: You will recognize the value in working together and strive for stakeholder satisfaction
Professional: You will uphold company and team values and be a positive role model for others to look up to
Does this sound interesting? We would love to hear from you. Our application process in quick and easy. Apply today!
Appliances Electrical and Electronics Manufacturing
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