Technical Writer Intern

Business Unit

PrognoCIS, developed and serviced by Bizmatics Inc., is a comprehensive Electronic Health Records (EHR) software solution tailored to meet the unique workflow needs of specialty clinics. As a proud member of the Harris Computer family, Bizmatics brings the strength of several hundred dedicated professionals to the healthcare technology space.

Key Responsibilities

• Create clear, concise, and user-friendly Product Videos for clients and prospects.
• Develop, write, and update technical documentation, including user manuals, help guides, FAQs, and API documentation.
• Conduct research and analysis to simplify technical information for end users.
• Maintain document templates and adhere to company standards for documentation.
• Review and edit content for grammar, clarity, and accuracy.
• Assist in creating training materials and online help content.
• Keep up to date with industry trends and best practices in technical writing.
  
  

• Education: Bachelor’s degree in English, Journalism, Communications, Computer Science, Web Designing, Graphics Design, or a related field with specific knowledge of video creation tools.
• Strong written and verbal communication skills in English.
• Basic understanding of software development concepts and technical terminology (preferred).
• Proficiency in MS Office, Google Docs, and Video creation tools like Camtasia, Captivate. Knowledge of tools like Canva, Snag It, HTML Editors, Wordpress, Documentation Tools like Madcap Flare will be an added advantage.
• Ability to grasp complex technical concepts quickly and convey them in a user-friendly manner will be an added advantage.
• Attention to detail and ability to work independently or as part of a team.
  
  

• Opportunity to work with a global software company.
• Hands-on experience in technical documentation and Video creation tools.
• Collaborative and growth-oriented work environment.
• Competitive stipend